Senior Administrative Assistant
The Senior Administrative Assistant provides support to meet the business needs of company upper management. Under moderate supervision, this job meets the daily requirements of upper management and various other office needs, including operational tasks, organizational duties, and office-wide coordination efforts.
Key Responsibilities and Duties :
- Serves as primary administrative contact for upper management, working across all lines of business and with external agencies by answering telephone, taking messages, and answering routine questions.
- Provides support for daily upper management operations including meeting arrangements, travel, and expenses.
- Coordinates overall office functioning through inventory checks, space scheduling, event planning, event execution, and paperwork processing.
- Maintains master copies of organizational policy and procedure manuals and keeps them up to date.
- Acts as a liaison between upper management and internal departments, ensuring effective communication and cohesion.
- Maintains upper management calendars, contacts list, and provides ad-hoc support as needed.
Minimum Qualifications :
Experience : Minimum of 5 years of executive-level administrative support experience, including direct support to multiple banking executive and senior-level leaders. Experience supporting multiple business units or enterprise-level functions (e.g., Marketing, Contact Center, EPMO, CRA).Meeting & Calendar Management : Maintains leadership calendars by scheduling meetings and calls for assigned executives, including agenda preparation and material coordination.Communication Support : Facilitates clear and professional correspondence across departments and external partners and maintains confidentiality.Leadership Liaison : Acts as a point of contact between executives and internal teams, promoting effective communication and collaboration.Travel & Expense Coordination : Arranges comprehensive travel itineraries for executives, including transportation, accommodations, and meeting coordination, while ensuring cost-effectiveness and compliance with company policies.Information & Event Preparation : Supports planning and execution of executive-level events, presentations, and reports.Strong organizational, communication, and multitasking abilities.Proficiency in calendar management, travel planning, and expense systems.Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and other business tools.Ability to maintain confidentiality and handle sensitive information with discretion.Preferred Qualifications :
Strong leadership, communication, problem-solving, and strategic thinking skills, interpersonal skills, and ability to build relationships across all levels of the organization.Attributes : Professional demeanor, discretion, and ability to work independently in a fast-paced environment.Role Specific Work Experience :
No Experience Required; 2+ Years PreferredEducational Requirements :
High School PreferredPhysical Requirements :
Physical Requirements : Sedentary WorkCareer Level : 3IC
Pay Range : $29 - $43
EverBank, N.A. is an equal opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination, and retaliation. As an EEO employer, EverBank expressly prohibits discrimination, harassment, and retaliation based on protected characteristics such as race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy, sexual orientation, gender, gender identity, gender expression, transgender status, marital status, national origin, ancestry, physical or mental disability, genetic history and information, or military or veteran status. Providing a safe, inclusive environment is a priority at EverBank and, consistent with that mission, EverBank considers all qualified applicants for employment regardless of protected status.