Enterprise Fraud Prevention Analyst

Fraud Operations Specialist

This position will support UMB Fraud Operations to protect UMB and clients against multi-channel payment fraud loss or loss due to identity theft. These payment channels will include Card, Check, Digital Online Banking, Mobile, Wire, ACH & Instant Payments. Responsible for working within a multi-channel fraud prevention team and mastering the associated systems and tools used for transaction level fraud prevention. Daily responsibilities include analysis and detection of check, card, ACH, wire and OLB fraud incidents by using all tools available and engaging analytical and fraud detection skills. Review the queued single and multi-channel activity for evidence of suspicious and incongruent patterns by the daily specified deadlines, making judgment calls based on a comprehensive analysis of multi-channel activity and other information available, fully utilizing the systems available and working with clients as needed. Assessment of potential fraud by review and analysis of key elements at the respective channels. Responsible to assist the Enterprise Fraud Operations Managers and Enterprise Fraud Data Strategy to identify fraud trending with the objective to calibrate the existing rule sets for greater effectiveness and efficiency. Responsible to fulfill testing requirements in support of all Business Continuity Plan exercises. Accuracy and decision-making skills are critical in this role to mitigate monetary losses. Assist Enterprise Fraud Claims Analysts in case management activities as required. Establish and maintain relationships with branch and customer service associates and account managers for fraud alert related details as needed. Other duties as assigned.

Knowledge & Skills

Minimum :

• Advanced knowledge of Microsoft Office suite
• Demonstrates aptitude for problem solving, analytics, and reporting
• Demonstrates ability to manage time and meet deadlines works under limited supervision
• Demonstrates ability to work proactively & collaboratively in a team environment
• Demonstrates strong written communication skills

Preferred :

Requirements

Minimum :

Preferred :

Work Environment :

Normal office environment

Compensation Range :

$44,790.00 - $86,510.00

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an email to talentacquisition@umb.com.