Administrative Associate for Faculty Development, Collaborative for Teaching Innovation, & Educational Assessment

Administrative Associate For Faculty Development, Collaborative For Teaching Innovation, & Educational Assessment

The primary purpose of this position is to provide support and improve administrative functions for Faculty Development, the Faculty Collaborative for Teaching Innovation and Educational Assessment. These three groups provide workshops, programming, consultations, and support for faculty in their teaching roles, development as university leaders, and assessment of student learning at the course and program level, often working in collaboration with one another.

The administrative associate plays an essential role in directing and managing daily operations in campus communication; managing calendars, events, and budgets; and supervising student support staff.

Essential duties and responsibilities include :

• Act independently to provide operational support for three co-located units
• Direct and oversee event planning and programming
• Communicate details, event arrangements, and follow up with guest speakers and participants
• Coordinate within and beyond units to ensure communication for events is timely, accurate, and consistent with event goals
• Monitor changing needs and communicate project updates to appropriate stakeholders
• Independently research and gather information about programming, resources, and other forms of support from peer institutions
• Design, administer, and analyze program assessment survey data using Qualtrics
• Design, draft, and disseminate University-wide communication for the three units, including emails, event notices, newsletters, and presentation slides
• Design, revise, and update websites, web communication, and calendaring using T4 and LiveWhale; promote events through campus outreach and social media
• Write, revise, and update documents for official distribution
• Provide human resources support, such as processing faculty associate appointments and other letters, supplemental pay requests, invoices and transactions
• Track financial data and faculty contacts and participation data using Workday and spreadsheets
• Respond independently to inquiries and requests from faculty and campus partners regarding all areas of Faculty Development, the Faculty Collaborative for Teaching Innovation, and Educational Assessment
• Direct faculty and staff to appropriate resources, based on a broad knowledge of support services and opportunities for faculty within all units
• Maintain files, order supplies, and make travel arrangements as needed for team members and outside speakers
• Manage monthly budget reporting and track expenses with Workday financial reports
• Provide work direction to student staff; lead recruitment, training, and supervision; handle student employee related questions and issues
• Streamline tasks and processes to improve efficiency
• Identify and determine the cause of problems; develop and present recommended improvements
• Other duties as assigned

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.

Santa Clara University is registered to do business in the following states : California, Nevada, Oregon, Washington, Arizona, and Illinois. Employees approved to telecommute are required to perform their work within one of these states.