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Job no : 543381
Work type : Staff
Location : San José
Categories : Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time, On-site (work in-person at business location)
Job Summary
Reporting to the Associate Dean, the Assistant Director of the Lucas Graduate School of Business is responsible for the development and implementation of student outreach and recruitment, and oversees the admissions for all LGSB programs. Completes all administrative tasks related to the enrollment and graduation of the MS Transportation Management (MSTM) program, including admission, enrollment and graduation for the advanced certificates in Transportation Management. Other tasks include the scheduling process for all MTM courses, hiring and appointing of faculty. The Asst. Director is responsible for student outreach and marketing initiatives through the website, social media, at the University, and throughout the community for all LGSB graduate programs. Ensures high customer service standards, employing appropriate technologies as provided, including a Customer Relation Management (CRM) system, for managing communications throughout the application and admissions process. Analyzes available data and reports for continuous improvement of marketing and outreach efforts to maximize effectiveness. Represents the LGSB at graduate / professional fairs throughout the Bay Area, and coordinates with partner programs. Collaborates with the Director of Executive and Professional Education to plan and deliver programs for international and executive partners. Additionally, the Asst. Director manages the office workflow involving four full-time employees and several student assistants.
Key Responsibilities
Graduate Programs Recruitment / Outreach
- Extracts and analyzes data from available appropriate tools like the CRM to assess and improve marketing strategies based on trends in yield rates, and other factors.
- Creates and develops prospect pools on CRM; reviews and proposes potential markets to target and track.
- Maintains the LGSB website and works with program coordinators to update the program-specific Canvas shells.
- Manages operations and supervises staff related to the recruitment, admission, and yield initiatives directed toward the growth of the LGSB programs.
- Analyzes enrollment rates across the Lucas programs to identify trends and inform, participate in and manage the establishment, interpretation, and application of admission, prerequisite and program requirements.
- Serves as lead contact for the Lucas School for internal and external communication.
- Oversees the development of marketing campaigns, surveys and events targeting the LGSB alumni.
MSTM Program Administration
LGSB Programs Admissions & Prospect / Applicant Advising
MSTM Schedule, Faculty Appointments and Compensation
Executive Education Programs Coordinator
Office Management
Knowledge, Skills & Abilities
Required Qualifications
Preferred Qualifications
Compensation
Classification : Administrative Analyst / Specialist – Exempt II
Anticipated Hiring Range : $6,656 / month - $7,718 / month
CSU Salary Range : $5,537 / month - $10,014 / month
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary .
Application Procedure
Click Apply Now to complete the SJSU Online Employment Application and attach the following documents :
All applicants must apply within the specified application period : October 4, 2024 through October 27, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
Contact Information
University Personnel
408-924-2252
CSU Vaccination Policy
The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https : / / calstate.policystat.com / policy / 9779821 / latest / and questions may be sent to [email protected] .
Additional Information
Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and / or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.
The standard background check includes : criminal check, employment and education verification. Depending on the position, a motor vehicle and / or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)
All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and / or retaliation to the Office of Equal Opportunity.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification :
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https : / / www.sjsu.edu / clery / docs / SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at [email protected] .
Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https : / / www.sjsu.edu / clery / docs / SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at [email protected] .
Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.
Equal Employment Statement
San José State University (SJSU) is an Equal Opportunity / Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).
Advertised : October 04, 2024 (9 : 00 AM) Pacific Daylight Time
Applications close : Open until filled