Program Coordinator, Ombuds Office [R0148909]

Program Coordinator, Ombuds Office

The University of Nevada, Las Vegas invites applications for Program Coordinator, Ombuds Office. This is a full-time, in-person position.

Role of the Position :

Reporting to the Ombuds, the Program Coordinator provides support for Ombuds Office casework and programming and is responsible for ensuring effective business operations in the Ombuds Office's delivery of programs and support for UNLV faculty, staff, and students. In addition to daily operational tasks, this position is responsible for managing business and fiscal operations; planning, marketing, and coordinating the office's workshops, group facilitations, and outreach services, including tabling at resource fairs; publicizing and coordinating the office's mediation practice; ensuring effective customer service operations within the office; preparing statistical and qualitative reports summarizing the work of the office; implementing and interpreting survey data; supervising graduate assistants and other employees as assigned; and supporting the creation and implementation of strategic goals and initiatives.

This position works with units across campus to disseminate information about the Ombuds Office and to optimize accessibility to the office. In addition, the incumbent must give priority to the four basic principles of organizational ombuds practice : confidentiality, impartiality, informality, and independence. By upholding these principles, the Program Coordinator supports the Ombuds Office in aiding the university's exercise of its mission.

About the Ombuds Office :

UNLV's Ombuds Office assists with informal interpersonal and institutional conflict resolution. It is accessible to everyone at UNLV, including students, staff, and faculty.

The Ombuds, in one-on-one consultations, listens to visitors, helping them to understand their options and talking with them about how they can more effectively advocate for themselves. The Ombuds can refer visitors to other resources when applicable, and report to campus leadership about systemic issues.

The office also has a mediation practice, which gives parties the option of neutral, voluntary, and confidential conflict resolution.

As part of its mission to support conflict resolution, UNLV's Ombuds Office is dedicated to providing faculty, staff, and students with quality training opportunities that meet the diverse needs of each group on campus. These sessions are designed to help individuals and groups communicate and resolve conflict better, as well as foster productive interpersonal relationships.

For a detailed list of interactive workshops that the office offers, please visit the workshops page.

The Ombuds Office operates in accordance with the Code of Ethics and Standards of Practice of the International Ombuds Association, a member-led professional association that supports the work of organizational ombuds and offers training, development, and networking resources.

The IOA Standards of Practice are : independence, impartiality, informality, and confidentiality.

Minimum Qualifications :

This position requires a bachelor's degree from an accredited college or university as recognized by the United States Department of Education and / or the Council on Higher Education Accreditation (CHEA) and three years of administrative work experience in a complex professional setting. Credentials must be obtained prior to the employment start date.

Preferred Qualifications :

Work experience in a similar role within higher education or dispute resolution is preferred. Experience with Workday, PeopleSoft, and other information systems in use at UNLV is preferred.

Commitment to Diversity and Campus Values :

A successful candidate will support diversity, equity, and inclusiveness and contribute to a respectful, positive work environment. They will use our Campus Values to guide their decisions and actions and demonstrate our Rebel spirit.

Salary :

Salary range is $62,000.00 - $75,000.00. Unable to offer more than stated salary range.

Benefits of Working at UNLV :

• Competitive total rewards package including : paid time off, sick leave, and holidays; excellent health insurance including medical, dental, and vision; comprehensive retirement plans and voluntary benefits programs
• No state income tax
• Tuition discounts at Nevada System of Higher Education (NSHE) schools
• Tuition discounts for spouses, domestic partners, and dependents
• Employee recognition and appreciation programs
• UNLV athletics ticket discounts
• Statewide employee purchase program discounts
• RebelCard discounts on and off campus
• Wellness programming for all UNLV faculty and staff at no cost
• Opportunity for career advancements to leadership roles
• Connect with colleagues with shared interests
• Personal and professional development opportunities
• A comprehensive onboarding program, Rebels : Onboard
• Support and resources available for veteran applicants contact vetjobseekers@unlv.edu or visit our Veterans Webpage.

How to Apply :

Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance.

Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based. Materials should be addressed to David G. Schwartz, Search Committee Chair.

Although this position will remain open until filled, review of candidates' materials will begin on September 15, 2025.

Applications must be submitted electronically through Workday. Please note that emailed materials will not be accepted.

Veterans are encouraged to apply. UNLV values the skills of those who have served. Learn more at the Veterans Webpage or contact vetjobseekers@unlv.edu for support.

For assistance with the application process, please review instructions on How to Apply. For further assistance contact UNLV Human Resources at (702) 895-3504 or UNLVJobs@unlv.edu.

Special Instructions for Internal NSHE Candidates :

UNLV employees or employees within the Nevada System of Higher Education MUST use the "Find Jobs" process within Workday to find and apply for jobs at UNLV and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the job requisition number, "R0148909" in the search box.

If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application.

Profile of the University :

Founded in 1957, UNLV is a doctoral-degree-granting institution comprised of approximately 30,000 students and more than 3,600 faculty and staff. To date, UNLV has conferred more than 152,000 degrees, producing more than 130,000 alumni around the world. UNLV is classified by the Carnegie Foundation for the Advancement of Teaching as an R1 research university with very high research activity, and is a recipient of the Carnegie Classification for Community Engagement. The university is committed to recruiting and retaining top students and faculty, educating the region's diversifying population and workforce, driving economic activity through increased research and community partnerships, and creating an academic health center for Southern Nevada that includes the launch of a new UNLV School of Medicine. UNLV is located on a 332-acre main campus and two satellite campuses in Southern Nevada.

Here at UNLV, we have come together and created one of the most affirmative and dynamic academic environments in the country. UNLV sits in the top spot in U.S. News & World Report's annual listing of the nation's most diverse universities for undergraduates. The university has ranked in the top ten since the rankings debuted more than a decade ago. We continue to show our commitment to serving our wonderfully diverse population and building the future for Las Vegas and Nevada.

For more information, visit us online at http : / / www.unlv.edu.

EEO / AA Statement

The University of Nevada - Las Vegas (UNLV) is committed to providing a place of work and learning free of discrimination on the basis of a person's age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls,