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Outsourced Solutions and Managed Services, Solutions Architect
Outsourced Solutions and Managed Services, Solutions ArchitectRSM US LLP • Chicago, IL, United States
Outsourced Solutions and Managed Services, Solutions Architect

Outsourced Solutions and Managed Services, Solutions Architect

RSM US LLP • Chicago, IL, United States
1 day ago
Job type
  • Full-time
Job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

  • All locations may be considered for this position with hybrid flexibility.

RSM Catamaran delivers integrated outsourcing solutions across Finance, HR, Risk, and IT to help mid-market clients streamline operations, reduce costs, and enhance strategic focus. Our offerings span multiple industries including Financial Services, Consumer Products, Life Sciences, Non-Profit, and Technology Media & Telecommunications.

Position Summary

We are seeking a highly skilled and collaborative Solutions Architect to support client discovery, scoping, and proposal development for RSM's managed services. This manager-level role will work across multiple industries and service lines to design scalable, compliant, and optimized solutions that meet client needs and align with RSM's strategic priorities.

Key Responsibilities

  • Lead solution design for multi-service outsourcing engagements, including Finance as a Service (FaaS), Human Resources Outsourcing (HRO), Risk Consulting, and Managed IT Services (MITS).
  • Facilitate client discovery sessions to understand business needs, operational pain points, and strategic goals.
  • Translate client requirements into integrated service delivery models that align with RSM's managed services capabilities.
  • Collaborate with cross-functional pursuit teams-including commercial architects, pricing analysts, and service line leaders-to support all presales activities from initial discovery through scoping, proposal development, and Statement of Work (SOW) review.
  • Develop solution architecture artifacts including service maps, process flows, and technology integration plans.
  • Ensure solutions comply with regulatory frameworks (SOX, GAAP, GDPR, HIPAA) and industry-specific standards.
  • Support internal deal governance processes including intake, review, and approval through established compliance and approval systems.
  • Contribute to sales enablement by creating reusable templates, client-facing materials, and internal training content.
  • Participate in strategic account planning and client onboarding to ensure solution integrity and delivery readiness.
  • Maintain awareness of emerging technologies, automation opportunities, and industry trends to inform solution innovation.
  • Qualifications

  • Bachelor's degree in Accounting, Finance, Information Technology, or related field
  • 7+ years of experience in solution architecture, consulting, or managed services delivery within a professional services or outsourcing environment.
  • Proven experience designing and implementing multi-service outsourcing solutions across finance, HR, risk, and IT.
  • Strong understanding of enterprise architecture frameworks (TOGAF, Zachman) and service management methodologies (ITIL, COBIT).
  • Experience working with cloud platforms (AWS, Azure, GCP) and enterprise applications (NetSuite, Workday, Microsoft Dynamics).
  • Excellent communication, facilitation, and stakeholder management skills.
  • Ability to lead cross-functional teams and manage multiple pursuits and concurrent solutioning efforts.
  • Desired Skills

  • Working knowledge of finance and accounting operations, including FaaS, procure-to-pay, and payroll outsourcing.
  • Understanding of HR systems, talent management platforms, and workforce analytics.
  • Familiarity with risk management frameworks, internal audit processes, and cybersecurity standards.
  • Experience with pricing models, margin forecasting, and commercial architecture tools.
  • Ability to synthesize complex requirements into clear, actionable solution designs.
  • Strong analytical and problem-solving skills with a focus on client outcomes and value realization.
  • Proven ability to communicate effectively with subject matter experts, partners, and business stakeholders across different service lines within the firm.
  • Strong client-facing communication skills, including the ability to present solutions, support discussions, and manage expectations with line-of-business as well as executive-level stakeholders.
  • Demonstrated self-motivation and self-directed work ethic, with a proactive approach to problem-solving and continuous learning.
  • Actionable curiosity and hands-on experience leveraging AI-enabled tools and platforms to enhance personal productivity and workflows.
  • At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https : / / rsmus.com / careers / working-at-rsm / benefits.

    All applicants will receive consideration for employment as RSM does not tolerate discrimination and / or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military / Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

    Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and / or employment / partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

    RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

    RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.

    At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

    Compensation Range : $101,000 - $203,000

    Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

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