Job Description
- Only qualified Systems Analyst candidates located near Columbus, Ohio to be considered due to the position requiring an onsite presence.
Required Qualifications / Experience / Skills :
5+ years of experience as a Systems Analyst, preferably in Retail, eCommerce, or OMS implementations.Practical experience of integrating with Order Management Systems (preferably Manhattan OMS).Knowledge on Vertex O Series (Cloud / SaaS) or similar tax engines (e.g., Avalara, Thomson Reuters).Experience of working with REST / SOAP APIs, middleware (iPaaS), and integration mapping.Strong skills in requirements gathering, functional documentation, and process flow design.Familiarity with JSON, XML and integration testing tools (e.g. Postman, SOAPUI).Understanding of retail order lifecycle, taxation logic and payment flows.Experience with Agile / Scrum methodology, JIRA / Confluence and version control (e.g. Git).Ability to work in cross-functional teams (developers, QA, infrastructure, vendors).Analytical, troubleshooting, and communication skills.Responsibilities :
Collaborate with business stakeholders, solution architects, and development teams to design, document, and analyze tax and OMS business processes.Define and validate integration specs between Manhattan OMS, Vertex O Series, and SFCC for seamless order flow and tax calculation.Work with the Vertex implementation team to implement and validate tax rules, jurisdictions, exemptions, and returns processing.Participate in integration design meetings and create documentations as neededTranslate business requirements into functional and technical specs of development teams.Support system testing (SIT / UAT), debug defects, and schedule issue resolution across various teams.Ensure data integrity and consistency between OMS, SFCC, Vertex, and downstream systems such as ERP (e.g., SAP).Assist in end-to-end process documentation and operational handover materials.Provide support for continuous post go-live fixes, defect triage, and production issue analysis.Evaluate integration performance, identify bottlenecks, and recommend optimization opportunities across OMS-Tax-Web flows.Ensure tax configurations and order flows meet compliance standards and audit requirements, coordinating with Finance / Tax teams as needed.Provide knowledge sessions, training materials, and walkthroughs for business users and support teams post go-live.Only those lawfully authorized to work in the designated country associated with the position will be considered.Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.Benefits :
For information and details on employment benefits offered with this position, please visit here . Should you have any questions / concerns, please contact our HR Department via our secure website .
California Pay Equity :
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here .
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department .
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13 / 10-91.).