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Customer Service Representative
Customer Service RepresentativeCompunnel Inc. • Mesa, AZ, United States
Customer Service Representative

Customer Service Representative

Compunnel Inc. • Mesa, AZ, United States
18 hours ago
Job type
  • Full-time
Job description

Job Title : Payment Processing Specialist

Location : Mesa, AZ

Duration : Contract to Hire

Pay rate : $18 / hr

Day-to-Day & Responsibilities :

  • Avg daily call volume – 40-50 calls per day
  • Strictly calls to start assignment but then tier I emails after ramping up if doing well
  • Taking payments from customers and handling disputes with corresponding escalations as needed.

Desired Candidate Background / Experience :

  • Thick skin – people are calling because they are having to pay a violation - they're not the happiest.
  • De-escalation and conflict resolution associated with the calls provided above
  • Call center experience required
  • ACH or payment processing experience is a HUGE plus
  • Need GED or HS diploma
  • Create a job alert for this search

    Customer Service Representative • Mesa, AZ, United States

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