Director, Tech Management / ENTECH

Director, Tech Management

Primary City / State : Phoenix, Arizona

Department Name : Technology Mgmt-Bio-Med

Work Shift : Day

Job Category : Clinical Support

Find your path in health care. Operating a hospital is more than IV bags and trauma rooms. One might be surprised by the number of people who work behind the scenes and play a critical role in ensuring the best care for our patients. Apply today.

There is no better time to be in healthcare IT. As a Director, Tech Management, you will be part of the Technology Management team providing implementation, service, and support for all Banner Health medical equipment. Dedicated to Banner Health's mission to make health care easier, so life can be better, the Information Technology division is focused on diversity, employee engagement and development, driving innovation, providing legendary service, and delivering successful results, all in a culture of trust and respect.

In your role as a Banner Health Director, Tech Management, you will work in a fast-paced, and rewarding environment with state-of-the-art technology that directly impacts the patient experience. We provide a robust orientation program to set you up for success. Opportunities for employee development include project and time management, temperament training, leadership academy topics, and vendor-provided technical training. Teamwork is key in this department and you will be empowered to utilize resources and collaborate to ensure consistent service delivery. Some travel may be required depending on the facilities you support. Future career growth includes opportunities in medical imaging, planning, security, integration and quality areas. In addition, tuition reimbursement and tuition discounts are available for continuing education costs.

Your pay and benefits (Total Rewards) are important components of your journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options, so you can focus on being the best at what you do and enjoying your life.

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

This position is responsible for providing direction and leadership to the IT / Technology Management and ENTECH departments, including developing, evaluating, and managing technology management / ENTECH personnel and operations to contribute to the overall success of the system. This position works with system, facility, department administration, and outside customers providing leadership, knowledge, and tools for reviewing acquisitions, ongoing support processes, and improvement opportunities in the life cycle costs of medical technology.

Provide leadership, management and guidance to Technology Management facility(s) based team(s). Ensure compliance with strategic vision, and priorities while seeking opportunities for efficiency. Identify high-value talent within team to develop succession planning and manage talent acquisition, assignments, and performance. Demonstrate leadership qualities that foster a collaborative environment for continuous improvement and development as well as continually supporting and exhibiting company core values and service standards. Establish and maintain a culture of customer responsiveness throughout the team.

Develops and oversees the facility(s) clinical technology management budget in conjunction with corporate goals and objectives. Plays a direct and key role in ensuring budgetary goals are met on an annual basis. Translates organizational plans, goals and initiatives into annual operating and capital budgets. Works with facility / business entity leadership to ensure clinical technology budgetary projections include planned projects and infrastructure needs. Manages and reports departmental expenditures and projects expenses.

Participates and may lead in task forces and councils. This includes participating in the development and implementation of processes, procedures, and programs to increase facility operations equipment safety, efficiency and effectiveness, as well as ensure the delivery of quality customer care. This may include planning and developing detailed specifications for assignments, assessing the quality of delivered services, and implementing quality improvement action plans.

Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

Engages staff and facility / business entity leaders to support and deliver clinical technology applications and services. Collaborates with business leaders and senior IT / TM leaders to identify operational requirements and opportunities related to information technology services and applications. Communicates facility goals to IT / TM leadership in order to address the needs of facility operations.

Markets and promotes the sale of TM / ENTECH services outside customers. Supervises and provides staffing support to those customers / services as needed to enhance outside business profitability.

Assures collaborative support to Telehealth Remote Operations Center, Integrated Clinical Technology, Development and Construction, Supply Chain and other system teams to deliver cost effective service excellence. Collaborate with TM Project Team leadership, consultants and specialists to prioritize and implement capital improvement projects, capital infrastructure planning, and influence design standards based on operational learnings and team feedback.

This position provides direction and oversight for all I / T Technology Management service activities across multiple facilities as assigned. The incumbent is a member of the I / T Technology Management leadership team and participates in meetings, presentations, visioning sessions, strategic and tactical planning sessions, implementation activities, and support functions in multiple locations. This position works collaboratively with other I / T leaders and staff, as well as corporate and facility / business entity leadership. This position is a key liaison to leadership at the locations it supports.

Must possess a strong knowledge of business administration and / or engineering as typically obtained through the completion of a bachelor's degree in business administration, engineering, technology or a related field or an equivalent combination of relevant education and experience.

Required minimum of five years progressively more responsible Leadership experience in all phases of medical equipment to coordinate activities of the technical staff. Proven ability to manage complex large-scale project / system implementations required. Must possess the ability to apply quantitative and qualitative process improvement techniques and performed advanced data analysis. Must have a strong working knowledge of PC / LAN and data communication skills, DICOM and HL7 data protocols. Must also possess excellent oral, written and interpersonal skills to effectively interact with all levels within the organization, as well as external customers.