Engineer, New Model Lines

Location

Purpose

• Ensure Hyundai & Genesis brands (and accessories) continue in vehicle quality leadership as measured by Syndicated Customer Surveys, Media Reviews and Warranty Performance.
• Provide HMNA/”Voice of the Customer” during New Model vehicle target and development activities.

Major Responsibilities

• Lead and participate in cross functional new model coordination with Hyundai Motor Group (HMG) units (i.e., R&D/HATCI and Quality/NAQC) as well as HMA/GMA Service Teams and other HMA/GMA groups (i.e., Distributions, Product Planning, Parts etc.).
• Aid in the identification and investigation of new model vehicle technical conditions and reporting to the appropriate organization in the US and/or Korea for awareness and fast resolution.
• Establish Clear knowledge of competitive set vehicle(s) and market/customer expectations for target/benchmark setting.
• Maintain Preproduction fleet including sourcing, updating, testing, evaluation, benchmarking, troubleshooting, and diagnosing, including appropriate reporting/tracking methods (including vendor communication) for proper resolution prior to SOP.
• Participate in market research/customer clinic activities, including establishment/submission of questions for appropriate feedback/insight.
• Establish appropriate vehicle development contacts at HMC, Factories, and participate in vehicle build evaluations (P1, P2, Factory Tooling, M, SOP, etc.).
• Develop appropriate reporting documentation in a timely manner. (Trip/Internal Reports, Design Information Reports (DIR), Once Voice, etc.).
• Assist in the development of product and company branding strategies.

Major Responsibilities (continued)

• Perform other related duties as assigned or requested.
• Drive engineering fleet vehicles to:
  • Monitor and clearly identify/define/validate, Hyundai & Genesis Vehicle Reviews (HVR/GVR), Customer Quality Index (CQI), CR Brand and Reliability, and JDPA VDS/IQS concerns to implement countermeasures to developing (New Model) vehicles.
  • Maintain product knowledge and gain customer/field issue complaint understanding.
  • Evaluate, Troubleshoot and Diagnose new model development vehicles and ensure proper documentation and communication to affiliates for proper resolution prior to mass production.
  • Identify, Develop, Evaluate, and Validate development vehicle countermeasures.

Authority

• Author and publish complex technical documents/trip reports using PowerPoint and other similar tools.
• Issue Benchmarking, Target setting, Master Car, Proto development/validation Reports.
• Maintain accurate Master Issue list of all identified development items & proposed/developed C/M (NAQC NMQV) during complete vehicle development cycle.
• Lead Formal ride and Drive events including target requirements, local road evaluation, competitive set analysis.
• Lead One Voice development/submission on vehicle specific requirements (IQS/CR/CQI/Sales) in HMNA markets.
• Provide HMNA “voice of the customer” during pre/final Chassis and PT evaluation events for SOP release.
• Establish targets/implement emerging/innovative technology during vehicle development cycle to ensure implementation at Start of Production.

Education

Related Experience

• Four or more years of directly related work experience or equivalent.
• Automotive Retail and Wholesale experience preferred.

Skills/Knowledge

• Proficient in Word, Excel, PowerPoint and Access.
• Thorough automotive technical knowledge required.
• Strong written and oral communications skills.
• Strong analytical/problem solving ability.
• Strong data management/general and statistical analysis/reporting capabilities.
• Strong organizational skills yet flexible to accomplish objectives that are often subject to change.
• Able to work independently with minimal supervision and direction.

Certification

• N/A.

Physical Requirements

Work Model

Affiliate

Compensation

Benefits

• Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance)
• Holiday Pay - the company shuts down with pay between Christmas and New Years.
• Vacation and sick time off
• Healthcare insurance (medical, dental, and vision)
• 401(K) company match
• Additional 401(K) Employer Enhanced Contribution program – eligible after 1 year of employment, in addition to the regular employer matching contribution
• Basic life insurance, short- and long-term disability
• Mental health, wellbeing, and employee assistance program
• Health advocate (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits)