Client Service Leader Transportation Services

Client Service Leader Transportation Services

CDM Smith currently has a new opportunity for a Client Service Leader within our North Transportation Group to lead our Pennsylvania / New York / New Jersey transit practice. In this position, you will work with a dynamic team to continue building our transportation business. You will lead the development of a business strategy for the increase of sales with our existing clients and developing new clients across the greater Philadelphia and New York City region. This will include all aspects of transit planning, design, construction management, and program management services. This position leads the business development activities, oversees overall client service, represents CDM Smith on transportation related boards or organizations, and serves as a leader in your office and throughout the organization. This position can be based out of our Philadelphia or Wayne, PA offices.

Responsibilities :

• Plan and implement new business strategies in the Pennsylvania / New York / New Jersey transportation market while maintaining the relationships with decision makers and senior leaders with the current CDM Smith client base.
• Lead effective sales activities including identifying clients within the PA / NY / NJ market and effectively working with other members of the sales team to develop winning pursuit strategies, proposals, and presentations.
• Developing and managing client teams that include project managers, technical specialists, national leaders, as well as junior staff to develop strategic capture plans, proposal efforts, presentations, and other efforts of business development.
• Collaborate with the transportation leadership team to achieve annual revenue and profitability objectives.
• Implement procedures to improve client satisfaction and opportunities for repeat business through excellent execution, teaching, coaching, and implementation of "lessons learned".
• Serving as a key member of our strategy team promoting growth in the Pennsylvania / New York / New Jersey area as well as supporting other North Group growth initiatives.
• Serve as a technical or project lead as needed on projects of significant size and strategic importance.
• Be active in professional societies in which clients or potential clients are members.
• Be a strong leader internally and externally.

Minimum Qualifications :

Preferred Qualifications :

EEO Statement :

We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build, and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information, or any other characteristic protected by applicable law.

Why CDM Smith? :

Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive, and inclusive work environment which fosters personal leadership, career growth, and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions, and bring diverse perspectives. Join our team, and together we will make a difference and change the world.

Job Site Location : Pennsylvania - Philadelphia