Field Service Technician

Seeking a Service Technician to travel throughout the US and service water and brewing tank systems! Will be able to grow in your career every year.

If you're interested, please apply, and we can connect further!

Description :

Serve as point person with customers, addressing concerns and needs.

Provide real-time technical support including mechanical, electrical, and programing. Problem solving customer issues and bring to resolution, while maintaining financial and resource balance for the Company.

Assist with the returns of parts from customers that may or may not be defective and research why the part was returned.

Serve as liaison with vendors and suppliers, communicating issues and concerns, dates & deadlines, etc.

Assist with communication, coordination, and shipment of needed parts to customers.

Train and educate customer in the use / application of Norland products.

Capture customer concerns in Quality Assurance NCP / CAPA database.

Uses current and any new CRM / ERP / Inventory software to document communications, parts sales, incidents, etc. of customers.

When serving in the capacity of a field tech, complete the Installation parts list to ensure arrival with needed support equipment and tools.

Serve as company liaison and complete related reports.

Assist with writing troubleshooting and maintenance bulletins for Norland equipment manuals as time permits.

Works to ensure adherence to standard operating procedures and ensuring product quality outcomes.

Actively supports and enforces plant safety processes and practices.

Supports Continuous Improvement initiatives.

Contributes to the success of the business and team by accomplishing individual accountabilities and needed results

Benefits :

Raises every year for the first three years

Medical, Dental, and Vision coverage

Holiday Pay

and many other benefits!

Skills & Qualifications :

6+ months skilled service techs

6+ months automotive, welders, service techs in other industries, plumbing

Associates Degree

Prior experience performing field service work

Continuous improvement

Troubleshooting

Commissioning

About Aerotek :

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity.

As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees.

Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year.

Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at .

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.