Senior Product Manager

JOOLA is seeking a Senior Product Manager– Enterprise Systems that will be a strategic leader and responsible for driving the vision, roadmap, and delivery of enterprise systems that power our business operations. This role will oversee the Enterprise Systems vertical, working closely with business stakeholders, Product Managers, Business Analysts, and the Technical Delivery team to ensure alignment between business needs and technology solutions.

The Senior Product Manager – Enterprise Systems will own the “ what and why” for enterprise systems (NetSuite, Salesforce, integrations, and related applications), ensuring that solutions are scalable, standardized, and aligned with organizational goals. This position requires a strong blend of business acumen, technical understanding, and leadership skills to manage complex cross-functional initiatives.

Responsibilities :

• Strategic Ownership
• Define and maintain the product vision and roadmap for enterprise systems (ERP, CRM, integrations).
• Align technology initiatives with business objectives and operational priorities.
• Stakeholder Engagement
• Act as the primary liaison between business teams and technology teams.
• Gather and prioritize requirements across Finance, Sales, Operations, SCM, and other departments.
• Team Leadership
• Manage and mentor Product Managers and Business Analysts within the Enterprise Systems vertical.
• Ensure clarity of roles and responsibilities across product and delivery teams.
• Collaboration
• Partner with the Technical Delivery team to ensure timely and quality execution of projects.
• Work closely with the Integration & Architecture team to ensure system interoperability and scalability.
• Performance & Optimization
• Monitor system performance and user adoption; identify opportunities for improvement.
• Evaluate new tools and technologies to enhance enterprise capabilities.

Qualifications :

Why This Role Is Critical :

About JOOLA :

JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis. In 2022, JOOLA expanded into the rapidly growing pickleball scene and quickly attracted the biggest names in the sport. As an official table tennis sponsor for three Summer Olympic Games and the official sponsor of pickleball's top athletes and the Professional Pickleball Association (PPA), the team at JOOLA combines its storied expertise with fresh perspectives to bring innovation to both sports. JOOLA creates a variety of equipment, apparel, and accessories for both table tennis and pickleball players, professional and recreational. With offices in US, Germany, Brazil, and China, JOOLA has a global presence and wide distributor network.