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Enrollment Specialist
Enrollment SpecialistPSG Global Solutions • Grand Rapids, MI, US
Enrollment Specialist

Enrollment Specialist

PSG Global Solutions • Grand Rapids, MI, US
30+ days ago
Job type
  • Full-time
Job description

Enrollment Specialist

Healthcare company

Job Description

Job Duration: 3 Months

Review and process enrollment transactions and interpret with accuracy.

Details data entry (enrolling Individual applications, short term applications, dental enrollment applications, Return mail, and other misc. changes). Promptly and effectively process all government program enrollment requests in compliance with all regulatory requirements and accreditation standards. This includes timely entry and maintenance of data into Facets after review and analysis of electronic and hard copy information.

Communicate as required with internal/external customers regarding member enrollment status through Facets documentation, phone calls and written correspondence, including use of approved form letters.

Analyze multiple reports from various internal and external sources to determine and implement appropriate action to reconcile enrollment discrepancies.

Conduct research as necessary to effectively resolve customer issues and respond to customer inquiries in a timely manner.

Courteously provide customers with information and education concerning government program enrollment processes and requirements.

Maintain an understanding of state and federal requirements and accreditation standards that impact the enrollment process.

Maintain an understanding of all internal and external computer systems and reports that impact the enrollment process.

Qualifications

Required Experience:

Previous enrollment processing experience and astute analytical skills to interpret complex eligibility files and data

High School diploma - Required

Must have attention to detail and team-oriented

Must have excellent communication skills

Excellent analytical and problem-solving skills are required

Decision-making skills are essential as is the ability to assume responsibilities as delegated

Must have strong organizational skills, with attention to detail and ability to multi-task, manage multiple priorities and meet deadlines.

Preferred Experience:

Associate's Degree Preferred

Enrollment Position Experienced

Experience with Marketplace/Medicare regulations

Excellent computer skills proficiency with Microsoft Office applications

Managed care experience

Additional Information

This is an urgent job opportunity. Please send your updated resume to mevangelista@visionproteam.com or call me at my number 13-279-1020.

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Enrollment Specialist • Grand Rapids, MI, US

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