Client Transitions Specialist

Client Transitions Specialist

Moneta is an independent Registered Investment Advisor (RIA) wholly focused on going further for our clients. We are one firm with many solutions and we provide a full spectrum of financial advisory services. Still, our true purpose is centered on building relationships and providing exceptional service to our clients around the globe. For that reason, we've built an entrepreneurial business model organized around our clients. Our Partner-led teams are empowered to serve only in the best interest of their clients. Plus, our independence means that we are never beholden to stakeholders or parent companies. We also have the unique ability to trace our history back nearly 150 years, demonstrating our ability to evolve to meet the needs of those we serve.

Job Description

The Client Transitions Specialist is responsible for processing new client onboarding estate, and termination requests with Moneta's designated custodial vendors. This role will encompass the entire onboarding & offboarding processes, ensuring clients are established or delinked appropriately in Moneta's internal systems and with our custodial vendors. This role will serve as the subject matter experts for custodial processes and workflows, providing guidance for the best client experience. The Client Transitions Specialist will manage the custodial processing and monitoring functions of the client relationship.

Essential Responsibilities

• Serves as the subject matter expert for all Moneta and custodial workflows related to client onboarding and offboarding
• Processes daily requests from client teams for new client onboarding, estate accounts, and terminations, ensuring timely and accurate completion
• Administers the account opening process, including completing applications and supplemental forms, reviewing supporting documentation, resolving discrepancies, tracking account status and providing updates to client teams
• Initiates and monitors the Transfer of Assets (TOA) process for new accounts, auditing incoming assets against statements and resolving inconsistencies
• Ensures compliance with all regulatory requirements, documenting tasks appropriately in Moneta's internal systems
• Acts as a liaison between client teams and custodians to resolve issues
• Promotes a collaborative team environment through open and timely communication

Qualifications

Additional Information

This is a full-time salary, non-exempt position reporting to the Manager of Client Transitions. Moneta is committed to providing the best possible care for our employees; part of this care includes offering comprehensive benefits that enhance the well-being of employees and their families :

Moneta is a fiduciary fee-only Registered Investment Advisory firm and is unable to hold securities licenses with the exception of Series 65. We also do not allow outside business activities, insurance commissions, and / or trails.