Business Processing Specialist

Business Processing Specialist

CGI Federal's Housing Compliance team that partners with a local public housing authority and the U.S. Department of Housing and Urban Development (HUD) to assist in the provision of affordable housing has an opening for a Business Processing Specialist in Nashville, TN. Under the direction of the Asset Manager / Central Services Manager (CSM), the Business Processing Specialist will work directly with property owners and staff to assist them with a variety of tasks that include renewals of their affordable housing contracts, determining their annual rent adjustments, reconciling monthly payment requests, processing claims for unpaid rent and damages and extended vacancies. The Specialist will use CGI's propriety IT systems as well as the Microsoft Office Suite to accomplish day-to-day tasks. This is an opportunity to join an energetic team with a collaborative management group and work with affordable housing owners and management companies within an assigned portfolio of properties. New team members receive in-depth training to prepare them for their role. Additional training and professional development opportunities are also available, both for the affordable housing industry and general business skills. This position is located in Nashville, TN.

Your future duties and responsibilities include :

• Perform detailed reconciliation of monthly voucher payments to property owners communicating any deficiencies and the required corrective actions.
• Renew expiring Housing Assistance Payments contracts that includes understanding HUD requirements and collaborating with HUD, property owners, management agents, and attorneys.
• Process annual contract rent adjustments identifying complete package requirements, communicating any deficiencies, and preparing documentation.
• Evaluate and approve owner's claims for reimbursement due to unpaid rent, tenant damages and vacancies.
• Maintain property files and records retention in accordance with HUD and corporate policy.
• Develop and maintain good working relationships with cross-functional teams, HUD, property owners, management agents, and attorneys.
• Engaged and responsive to emails, Teams messages, and phone calls in a timely manner.
• Consistently demonstrate the ability to accurately update all applicable systems immediately following the completion of required tasks.
• Adhere to established timelines, input clear, accurate and timely system notes as needed, and the ability to generate, understand and utilize system reports.
• Proactive in continued learning and understanding of different HUD program requirements as outlined in the HUD handbooks, guidebooks, notices, and operational manuals.
• Become proficient and efficient in identifying issues and assessing their impact on core task processing along with developing solutions.

Required qualifications to be successful in this role include :

Desired qualifications / non-essential skills required :

Compensation range for this role in the U.S. is $38,800.00 - $70,300.00. CGI Federal's benefits are offered to eligible professionals on their first day of employment to include :

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and / or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you.