Insurance Call Center Representative
VirtualVocationsEverett, Washington, United States30+ days ago
Job type
- Full-time
Job description
A company is looking for an Insurance A / R - Call Center Representative (REMOTE).
Key Responsibilities
Responds to customer inquiries through various communication channels, providing accurate information
Clarifies and resolves customer issues by identifying needs and implementing effective solutions
Documents all interactions in the CRM system and adheres to quality standards and performance metrics
Required Qualifications
H.S. Diploma or GED required
Associate Degree or some college coursework in a related field preferred
1-2 years of customer service experience required, preferably in a call center or help desk environment
Familiarity with CRM software and customer service tools preferred
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Call Center Representative • Everett, Washington, United States
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