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Patient Access Representative I
Patient Access Representative ISSM Health • Saint Louis, MO, US
Patient Access Representative I

Patient Access Representative I

SSM Health • Saint Louis, MO, US
30+ days ago
Job type
  • Full-time
Job description

Job Opportunity At SSM Health Saint Louis University Hospital

It's more than a career, it's a calling. MO-SSM Health Saint Louis University Hospital 1201 Grand Worker Type : Regular

Job Highlights : What Makes This Role Unique

This is a high-energy, fast-moving position that requires mindfulness, quick thinking, and exceptional communication skills. No two days are the same you may be assisting a worried family member, collaborating with a nurse to expedite an urgent admission, or helping a patient understand their next steps. If you thrive in an environment where teamwork, problem-solving, and human connection intersect, this role will be both challenging and deeply rewarding.

Why Join SSM Health

You will be part of a compassionate, mission-driven organization that values your growth and contribution. We offer :

  • Sign on bonus for external hires.
  • Competitive pay and benefits
  • Career development opportunities within a large, integrated health system
  • Supportive leadership and a collaborative team environment

Bring your heart for service and your talent for communication and help us make every patient's experience exceptional.

Job Summary

Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

Job Responsibilities and Requirements

Primary Responsibilities :

  • Gathers information from patient and enters into appropriate database.
  • Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
  • Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.
  • Coordinates and communicates schedules.
  • Assists with coordination of activities related to insurance pre-certification / authorization.
  • Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
  • Performs clerical and reception duties associated with patient registration.
  • Performs other duties as assigned.

    • Education : High School diploma / GED or 10 years of work experience

    Experience : No experience required

    Physical Requirements :

  • Frequent lifting / carrying and pushing / pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot / leg and hand / arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use / data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting / carrying and pushing / pulling objects weighing 25-50 lbs.
  • Rare climbing.

    • Required Professional License and / or Certifications : None

    Department : 8701190033 PAS - SLUH

    Work Shift : Evening Shift (United States of America)

    Scheduled Weekly Hours : 40

    Benefits : SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

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    Patient Representative • Saint Louis, MO, US

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