Talent.com
National Health Transport INC
Dispatcher/ Call TakerNational Health Transport INC • Miami, FL
Dispatcher/ Call Taker

Dispatcher/ Call Taker

National Health Transport INC • Miami, FL
30+ days ago
Job type
  • Full-time
Job description

The Dispatcher/ Call Taker is responsible for obtaining necessary information from agencies and customers requesting service, coordinating various types of services, schedules requests to meet resource availability, assisting with dispatching the appropriate personnel in response to service requests, processing requests by field crews, facilitating information flow between administrative staff and field personnel, and performing assigned clerical and billing functions.

Responsibilities

  • Answer customer service calls for service
  • Input and update emergency and non-emergency call data
  • Act as a resource point for healthcare facilities and other agencies utilizing the services of NHT Ambulance
  • Maintain excellent knowledge of company policies, procedures, and medical protocols.
  • Demonstrate extensive knowledge of all Communication Center equipment, including telephones, radios, and computers and tracking mechanisms
  • Interact with various healthcare facilities, dispatch centers, insurance agencies and managed care organizations
  • Act as a customer liaison with agencies and other departments, participating in customer education and marketing
  • Research and answer customer inquiries
  • Obtain insurance or managed care authorizations
  • Communicate and document service delays
  • Actively work with customers and or ancillary providers to meet the customer service demands
  • Determine medical necessity for ambulance services
  • Maintain a calm atmosphere, non-emotional, professional tone throughout the Communication Center
  • Adapt to changes in the work environment; manage competing demands; change approach or method to best fit the situation; able to deal with frequent changes, delays, or unexpected events
  • Maintain knowledge of customer contracts and agreements
  • Assist responding units with routing instructions to scenes when necessary; relay efficiently and accurately utilizing all map resources
  • Attend scheduled meetings and training sessions
  • Perform assigned clerical and billing functions
  • Perform other duties as assigned
  • Performs all duties with the utmost professionalism, reliability, and integrity

Qualifications:

Must be at least 18 years of age

  • High school diploma or general education degree (GED)
  • Working knowledge of medical terminology
  • Proficient computer skills (i.e. Microsoft Word and Excel)
  • Able to type at least 40 wpm
  • Demonstrate knowledge of local geography
  • Demonstrate knowledge of local county policies and protocols
  • Must be willing to work weekends, various shifts, and holidays
  • Bilingual in English and Spanish
Create a job alert for this search

Dispatcher/ Call Taker • Miami, FL

Similar jobs

Dispatcher/ Call Taker

National Health TransportMiami, FL, US
Full-time
Quick Apply

The Dispatcher/ Call Taker  is responsible for obtaining necessary information from agencies and customers requesting service, coordinating various types of services, schedules requests to mee... Show more

Travel Occupational Therapist (OT) in Melbourne, FL

AlliedTravelCareersMiami, Florida, US
Full-time +1

Competitive weekly pay (inquire for details) .AlliedTravelCareers is working with Health Advocates Network to find a qualified Occupational Therapist (OT) in Melbourne, Florida, 32714!.Health Advoc... Show more

 • Promoted

Travel Occupational Therapist (OT) - $1,740 per week in Fort Pierce, FL

AlliedTravelCareersMiami, Florida, US
$1,740.00 weekly
Full-time

Client in FL seeking Occupational Therapist.We are looking for a healthcare professional who is ready to provide exceptional patient care in this contract/travel role.Contract/travel assignments ar... Show more

 • Promoted

Travel Occupational Therapist (OT) - $1,800 per week in Port Richey, FL

AlliedTravelCareersMiami, Florida, US
$1,800.00 weekly
Full-time

AlliedTravelCareers is working with Core Medical Group to find a qualified Occupational Therapist (OT) in Port Richey, Florida, 34668!.CoreMedical Group has hundreds of exciting and rewarding trave... Show more

 • Promoted

Travel Occupational Therapist (OT) - $1,951 to $2,010 per week in New Port Richey, FL

AlliedTravelCareersMiami, Florida, US
$1,951.00 weekly
Full-time

AlliedTravelCareers is working with AMN Healthcare Allied to find a qualified Occupational Therapist (OT) in NEW PORT RICHEY, Florida, 34655!.Job Description & Requirements.Occupational Therapi... Show more

 • Promoted

Travel Occupational Therapist (OT) - $1,725 to $1,954 per week in New Port Richey, FL

AlliedTravelCareersMiami, Florida, US
$1,725.00 weekly
Full-time +1

AlliedTravelCareers is working with Aya Healthcare to find a qualified Occupational Therapist (OT) in New Port Richey, Florida, 34652!.Aya Healthcare has an immediate opening for the following posi... Show more

 • Promoted

Travel Occupational Therapist (OT) - $1,800 per week in Port Charlotte, FL

AlliedTravelCareersMiami, Florida, US
$1,800.00 weekly
Full-time

AlliedTravelCareers is working with Core Medical Group to find a qualified Occupational Therapist (OT) in Port Charlotte, Florida, 33948!.CoreMedical Group has hundreds of exciting and rewarding tr... Show more

 • Promoted

Travel Occupational Therapist (OT) - $2,020 per week in Port Richey, FL

AlliedTravelCareersMiami, Florida, US
Full-time

AlliedTravelCareers is working with Cross Country Allied to find a qualified Occupational Therapist (OT) in Port Richey, Florida, 34668!.As an outpatient occupational therapist, you'll help individ... Show more

 • Promoted

Travel Occupational Therapist (OT) - $1,749 to $3,054 per week in Fort Pierce, FL

AlliedTravelCareersMiami, Florida, US
$1,749.00 weekly
Full-time

When it comes to finding the perfect locums assignment, sometimes it is all about who you know.CompHealth has been around for a long time and have a vast network of connections to facilities across... Show more

 • Promoted

Cardiothoracic Locums Need in South Florida

All Star Healthcare SolutionsMiami, US
Full-time

All Star Healthcare Solutions is contracted with a south Florida facility seeking a Cardiothoracic Surgeon for sporadic Locums coverage.This need consists of ER Call coverage covering the Cardiotho... Show more

 • Promoted

Travel Occupational Therapist (OT) - $1,702 per week in New Port Richey, FL

AlliedTravelCareersMiami, Florida, US
$1,702.00 weekly
Full-time

AlliedTravelCareers is working with Medical Solutions to find a qualified Occupational Therapist (OT) in New Port Richey, Florida, 34655!.A facility in New Port Richey, FL is seeking its next amazi... Show more

 • Promoted

Travel Occupational Therapist (OT) - $1,773 per week in New Port Richey, FL

AlliedTravelCareersMiami, Florida, US
$1,773.00 weekly
Full-time

Travel Rehab: Occupational Therapy New Port Richey.Location:         New Port Richey.Shift Details:   8H Variable (12:00 AM-12:00 PM).Length:            13 WEEKS 13 weeks.Apply for specific facilit... Show more

 • Promoted

Travel Occupational Therapist (OT) - $1,993 per week in New Port Richey, FL

AlliedTravelCareersMiami, Florida, US
$1,993.00 weekly
Full-time

AlliedTravelCareers is working with MedPro Healthcare Staffing to find a qualified Occupational Therapist (OT) in New Port Richey, Florida, 34652!.Joint Commission-certified staffing agency, is see... Show more

 • Promoted

OR Tech Days

HCA Florida Kendall HospitalMiami, FL, US
Full-time +1

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity.We care like family! Jump-start your career as an OR Tech-days... Show more

 • Promoted

Travel Occupational Therapist (OT) - $1,970 per week in New Port Richey, FL

AlliedTravelCareersMiami, Florida, US
$1,970.00 weekly
Full-time

AlliedTravelCareers is working with AHS Staffing to find a qualified Occupational Therapist (OT) in New Port Richey, Florida, 34655!.AHS Staffing is looking for a Outpatient Occupational Therapist ... Show more

 • Promoted

Travel Occupational Therapist (OT) - $2,246 per week in New Port Richey, FL

AlliedTravelCareersMiami, Florida, US
$2,246.00 weekly
Full-time

AlliedTravelCareers is working with Towne U.LLC to find a qualified Occupational Therapist (OT) in New Port Richey, Florida, 34653!.Skilled Nursing Facility (SNF).Evaluate patients and develop pers... Show more

 • Promoted

Travel Occupational Therapist (OT) - $1,809 per week in New Port Richey, FL

AlliedTravelCareersMiami, Florida, US
$1,809.00 weekly
Full-time +1

AlliedTravelCareers is working with Delta Healthcare Providers to find a qualified Occupational Therapist (OT) in New Port Richey, Florida, 34652!.Compensation: $1,543 - $1,809 estimated weekly pay... Show more

 • Promoted • New!

Travel Occupational Therapist (OT) - $1,885 per week in New Port Richey, FL

AlliedTravelCareersMiami, Florida, US
$1,885.00 weekly
Full-time

As an outpatient occupational therapist, you'll help individuals with the skills needed for life's daily activities.Working in a nursing facility, rehab center or other outpatient facility, you'll ... Show more

 • Promoted

Travel Occupational Therapist (OT) - $1,427 to $1,719 per week in Port Richey, FL

AlliedTravelCareersMiami, Florida, US
$1,427.00 weekly
Full-time

Travel Occupational Therapist (OT).Facility in Port Richey , Florida.Fusion Medical Staffing is seeking a skilled Occupational Therapist for a 13-week travel assignment in Port Richey , Florida.As ... Show more

 • Promoted

Travel Occupational Therapist (OT) - $1,543 to $1,859 per week in New Port Richey, FL

AlliedTravelCareersMiami, Florida, US
$1,543.00 weekly
Full-time

Travel Occupational Therapist (OT).Facility in New Port Richey, Florida.Fusion Medical Staffing is seeking a skilled Occupational Therapist for a 13-week travel assignment in New Port Richey, Flori... Show more