Director of Operations
Director of Operations
Job Description
Company Southeast QSR, LLC
Southeast QSR (SEQSR) is one of the largest Taco Bell franchisees and is Taco Bell’s top-performing large franchise organization due to its investment in people.
SEQSR is a hard-charging and innovative organization with unmatched compensation, culture, and professional development & training, and an industry-leading profit margin.
We are seeking people-first leaders with great planning, data, organizational, and communication skills that will be developed to lead the company into the future.
Compensation
- Salary range of $140,000 to $175,000
- Period operations performance bonus of up to $3,983 every four weeks (assuming a 10-store span, with oversight over 1 Area Coach with a 5-store span and direct supervision of 5-stores)
- Tenure bonus of up to $10,000 per year based on years of service in position
- Long-term incentive bonus of up to $30,000 payable every three years, or up to an average of $10,000 per year
Additional Benefits
- Health insurance, including dental, vision, long-term disability, and life, up to 70% employer-paid, with reimbursement of up to $1,500 per annum for concierge medicine
- Car allowance of up to $600 per month ($7,200 per annum)
- Phone allowance of up to $200 per month ($2,400 per annum)
- Up to 5-weeks of vacation 4-weeks in years 1-3, 5-weeks after year 4
- $10,000 First-Time Home Buyer Assistance Program eligible after 18 months of employment
- College Tuition Reimbursement up to $5,500 per year and eligible after 6 months of employment
- Competitive Relocation Assistance
- Employee Assistance Program Legal advice, mental health services, personal finance
Culture The Company has a highly engaged, people-first mentality that pays for education and provides home purchase assistance and employee assistance funding to its tenured team members and leaders.
The Company offers an industry-leading five weeks of paid vacation and holds its annual RGM Conference at a five-star hotel in Orlando, which includes two nights paid hotel and a $2,500 stipend (for entertainment) for the RGMs and their families.
We know that our success is all about the quality and the care and development of our people.
Operational Support Resources
- Southeast QSR employs Backup Restaurant General Managers to provide seamless store support and leadership while store management is on leave or on vacation
- Southeast QSR employs Market Support Specialists as backup Above-Store Leaders to assist with store oversight during any Above-Store Leader leave or vacation
Field Support Resources
Extensive field support resources, including Recruiting, Facilities, Maintenance Technicians, Information Technology Technicians and IT support, Remodel Management, Marketing, Loss Prevention, and Human Resources, so that Operators can focus on operational store performance and drive the performance and development of their teams
Training / Professional Development
Monthly Professional Development classes at the company’s training center
Educational Requirements
- Bachelor’s degree preferred
- Industry qualifications / certifications
Responsibilities :
- Oversight of 1 to 3 Area Coaches, leading through coaching, development, and operational success
- Directly driving the performance of 4 to 6 units by leading a team of 4 to 6 restaurant General Managers to best-in-class
- Constant development of your team through training and modeling of high-performance and caring leadership
- Creating, developing, and executing operational plans with urgency and attention to detail driven by the data
Qualifications :
- Minimum 7 years of QSR multi-unit restaurant responsibility, achievement and leadership
- Top 10% performance in existing role
- Minimum 7 years of experience in hiring and developing talent
- Strong analytical, planning, and organizational skills
- Strong written and verbal communication skills
- Proven and demonstrated proficiency with the Microsoft Office Suite, including Microsoft Excel, Word, and Outlook
- High sense of urgency and attention to detail
- Strong people-first mentality
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