Legal Partner Experience Manager

Description :

Leverage your paralegal or attorney background in a whole new way. At Synergy, we help trial lawyers protect injury victims by simplifying the post-settlement processfrom Medicare compliance to lien resolution. Now, were seeking a Client Success Manager who can bring real-world PI or subrogation experience to a dynamic, leadership-oriented role.

This isnt sales. This isnt onboarding. This is about owning the ongoing relationship with some of our most important clientshigh-volume, high-impact personal injury law firms we call Integrated Partners. You'll be their strategic point of contact, overseeing service delivery, resolving escalations, and helping drive continuous improvement across departments.

If you're a paralegal or attorney, residing in Central Florida , who's ready to leave the casework grind behind and step into a role where your legal insight drives operational impactthis is your opportunity.

Requirements : Who This is For :

• A seasoned PI paralegal, former defense subrogation attorney, or lien resolution expert ready to transition into strategic operations
• Someone who can confidently speak the language of attorneys and collaborate across legal, ops, and tech teams
• A natural problem solver who takes pride in smoothing out processes and elevating the client experience

What Youll Do :

1. Serve as the Operational Relationship Owner

2. Monitor Performance & Advocate for Solutions

3. Ensure Quality and Service Consistency

What You Bring :

Why Synergy?

Were not your typical legal support companywere a mission-driven, tech-enabled BPO transforming the post-settlement process. Heres what makes Synergy special :

Culture of Collaboration : Were a tight-knit team that leads with empathy and supports one another to win together

Room to Grow :

Benefits that Support Life :

The Synergy Experience : A chance to contribute to a company thats changing the gamefor our clients, our partners, and the injured individuals they serve.

Salary Description : Base + variable performance bonus plan. Year 1 range : $75,000 - $95,000, depending on experience and performance.

Compensation details : 75000-95000 Yearly Salary

PI62318906da0f-31181-38900504