Job Description
In this role you will be responsible for acting as a liaison between customers and the company, providing operational/business process support to internal and external customers for company products and services. You will assist with customer inquiries and concerns received through email, social media, and phone calls. You will embody the United Pacific “I Got It!” spirit by greeting customers warmly, ascertaining concerns or needs quickly, identifying a resolution and following up to ensure matters were addressed appropriately.
ESSENTIAL JOB FUNCTIONS:
JOB QUALIFICATIONS:
Customer Service Associate • Long Beach, CA
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