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Professional Services ConsultantVirtualVocations • Athens, Georgia, United States
Professional Services Consultant

Professional Services Consultant

VirtualVocations • Athens, Georgia, United States
26 days ago
Job type
  • Full-time
Job description
Managing a high-turnover portfolio of self-serve deployments, the remote Professional Services Consultant will drive fast time-to-value for customers, ensuring activation and value realization within a 12-day target while troubleshooting technical issues and maintaining deployment health. Key responsibilities Own a large portfolio of self-serve deployments, achieving rapid customer activation and value realization Manage deployment processes through structured communication and self-service resources, while occasionally addressing one-off calls Monitor deployment health, triaging issues and escalating complex problems to senior team members as needed Required qualifications 2+ years in technical support or Professional Services consulting for enterprise-grade cybersecurity-related SaaS platforms Experience deploying and managing SaaS products across cloud platforms such as Azure and Google Cloud Understanding of networking basics and email security concepts (SPF, DKIM, DMARC) Strong technical analysis skills to diagnose and resolve complex deployment issues Proven ability to manage a large volume of concurrent projects and meet fast deadlines
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Professional Services Consultant • Athens, Georgia, United States

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