Senior Claim Examiner II, CA

Overview

AmTrust is actively seeking a skilled Resolution Examiner specializing in Workers' Compensation Claims. The primary focus will be on negotiating and settling claims efficiently and at a cost effective value. In this role, you will be entrusted with the independent review and resolution of workers' compensation claims; utilizing your expertise in negotiation and settlement strategies to bring claims to resolution posture. Your ability to effectively interact with insureds, claimants, and their legal representatives will be essential in driving timely settlements while adhering to AmTrust's mission, vision, and values.

Responsibilities

• Proactively negotiate settlements for workers' compensation claims, ensuring fair and expedient resolutions that meet the needs of all parties involved.
• Conduct thorough investigations by engaging with insured representatives, claimants, and witnesses to gather critical information that supports settlement discussions.
• Analyze coverage issues and the applicability of benefits under relevant policies and statutes to facilitate informed negotiation outcomes.
• Establish and adjust reserves based on projected claim outcomes, ensuring alignment with corporate standards and settlement strategies.
• Collaborate closely with internal Managed Care and Medical resources to ensure that treatment plans and billing are managed effectively during the settlement process.
• Collect and evaluate essential documentation, including medical records and incident reports, to strengthen negotiation positions and expedite settlements.
• Utilize critical thinking and decision-making skills to assess claims and develop effective negotiation tactics aimed at achieving optimal settlement outcomes.
• Maintain clear, concise, and factual documentation in claims files and communications, supporting transparency throughout the settlement process.
• Manage time effectively, prioritizing negotiations and settlements in a fast-paced environment to meet deadlines and client expectations.
• Build and maintain strong relationships with customers, fostering their trust and confidence throughout the claims settlement process.

Unique Responsibilities

Qualifications

Preferred Qualifications

Salary

The salary range for this role is $43-$49 / hour, applicable for jobs performed in California. Base pay may vary based on education, experience, skills, geographic location, travel requirements, and sales or revenue-based metrics. This range is subject to future modifications.

Join Us

If you are a dedicated claims adjuster with a strong focus on settlements and a passion for achieving optimal resolutions in workers' compensation claims, we invite you to apply today. Become an integral part of AmTrust's commitment to excellence in claims management!

What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include : Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.

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