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Ryman Hospitality Properties, Inc.
Part-Time - Server Assistant - Category 10Ryman Hospitality Properties, Inc. • Nashville, TN
Part-Time - Server Assistant - Category 10

Part-Time - Server Assistant - Category 10

Ryman Hospitality Properties, Inc. • Nashville, TN
30+ days ago
Job description

Job Description

Provide exceptional service while cleaning and resetting tables and maintaining restaurant cleanliness. Perform front-of-house duties that increase the efficiency and productivity of the front-of-house team for a restaurant, bar, and entertainment destination. Model teamwork, service and integrity to foster a positive and productive work environment. Work with a team to deliver exceptional service to guests through unforgettable experiences.
  • Clear and reset tables within three minutes of guest departure.
  • Communicate with service staff to quickly meet guest needs. Relay feedback and information from guests to service staff. Correct errors or resolve complaints with a friendly, positive attitude.
  • Maintain line of sight/atmosphere control by circulating through work area throughout shift, keeping all floors free of food, trash, or other obstacles.
  • Put all trash and recyclable products in proper receptacles. Make sure trash receptacles are clean and odor-free.
  • Ensure floors are without debris and moisture. Clean all spills immediately. Use floor signs to caution guests and staff.
  • Keep the booster seats and high chairs clean. Alert leadership about any highchair safety issues.
  • Adhere to quality expectations and standards, including clean and professional uniforms and personal appearance.
  • Attend pre-shift meetings before each shift. Perform defined opening/running/closing duties.
  • Maintain a clean and orderly food service environment during operation and at end of shift, following sanitation procedures required by health regulatory agencies, focusing on both public areas and back of house.
  • Report any breakage or damage to equipment or furniture immediately to management.
  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to leadership. Follow and support brand standard operating procedures (SOPs).
  • Perform other duties as assigned
Brinde un servicio excepcional mientras limpia y restablece las mesas y mantiene la limpieza del restaurante. Realice tareas de atención al público que aumenten la eficiencia y la productividad del equipo de atención al público de un lugar de música en vivo multi-experiencial, bar y restaurante. Modelar el trabajo en equipo, el servicio y la integridad para fomentar un entorno de trabajo positivo y productivo. Trabajar en equipo para ofrecer un servicio excepcional a los huéspedes a través de experiencias inolvidables.
  • Limpie y restablezca las mesas dentro de los tres minutos posteriores a la salida de los huéspedes.
  • Comunícate con el personal de servicio para satisfacer rápidamente las necesidades de los huéspedes. Transmita los comentarios y la información de los huéspedes al personal de servicio. Corrija errores o resuelva quejas con una actitud amistosa y positive.
  • Mantenga el control de la línea de visión/atmósfera circulando por el área de trabajo durante todo el turno, manteniendo todos los pisos libres de comida, basura o otros obstáculos.
  • Coloque toda la basura y los productos reciclables en recipientes adecuados. Asegúrese de que los recipientes de basura estén limpios y libres de olores.
  • Asegúrese de que los pisos estén libres de escombros y humedad. Limpie todos los derrames inmediatamente. Use letreros en el piso para advertir a los huéspedes y al personal.
  • Mantenga limpios los asientos elevados y las sillas altas Paro Ninos. Alerte a los líderes sobre cualquier problema de seguridad de las sillas altas.
  • Cumplir con las expectativas y estándares de calidad, incluyendo uniformes limpios y profesionales y la apariencia personal.
  • Asista a las reuniones previas al turno antes de cada turno. Realizar tareas definidas de apertura/funcionamiento/cierre.
  • Mantener un ambiente limpio y ordenado de servicio de alimentos durante la operación y al final del turno, siguiendo los procedimientos de saneamiento requeridos por las agencias reguladoras de salud, enfocándose tanto en las áreas públicas como en la parte trasera de la casa. O Restaurante
  • Reporte cualquier rotura o daño al equipo o a los muebles inmediatamente a su manejador.
  • Cumplir con todas las políticas y procedimientos de seguridad y protección de la empresa; Reporte accidentes, lesiones y condiciones de trabajo inseguras a la dirección. Siga y respalde los procedimientos operativos estándar (SOP) de la marca.
  • Realizar otras tareas que se le asignen.

Requirements

Education
  • High school diploma or equivalent preferred
Experience
  • Experience in restaurant operations
Knowledge, Skills and Abilities
  • Demonstrated team player and self-starter
  • Organization skills
  • Attention to detail
EDUCACIÓN
  • Diploma de escuela secundaria o equivalente preferido
EXPERIENCIA
  • Experiencia en operaciones de restaurantes
CONOCIMIENTOS, HABILIDADES Y DESTREZAS
  • Ha demostrado que trabaja en equipo y tiene iniciativa propia.
  • Habilidades de organización
  • Atención al detalle
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Part-Time - Server Assistant - Category 10 • Nashville, TN

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