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Client Service RepresentativeVirtualVocations • Fort Wayne, Indiana, United States
Client Service Representative

Client Service Representative

VirtualVocations • Fort Wayne, Indiana, United States
5 days ago
Job type
  • Full-time
Job description
To support customer inquiries, the full-time Client Service Representative will answer and resolve telephone requests in a remote environment, ensuring prompt and courteous service while maintaining accurate documentation. Key responsibilities: Respond to incoming customer inquiries and complaints using professional etiquette Perform research and troubleshoot inquiries, following up with customers on unresolved issues Complete required documentation and maintain accurate records of customer interactions Required qualifications: One year of experience in a similar customer service role High School Diploma or equivalent Basic knowledge of medical and laboratory terminology Proficiency in Microsoft Office products (Outlook, Word, Excel) Familiarity with customer service platforms such as Salesforce and Five9
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Client Service Representative • Fort Wayne, Indiana, United States

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