Wellstar Health System is hiring : Communication Officer in Marietta

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Wellstar Health System is seeking a Communication Officer to support protection of patients, public, staff and hospital property, train personnel, and coordinate with public safety officials as needed.

Overview

Responsible for and assists with all communication duties essential for safety and security. Interfaces with public safety officials, processes badges, and maintains data entry in the Security Services productivity system. Reports to the Communication / Security Site Supervisor.

Core Responsibilities And Essential Functions

• Answer telephones and dispatch security staff; monitor video surveillance and access control systems
• Answer incoming emergency and non-emergency calls, determine call nature, priority, and enter information into the computer
• Prioritize calls and dispatch security staff per departmental policy
• Monitor access control intercom systems and provide aid per policy
• Monitor security surveillance systems and alert appropriate personnel to irregularities
• Interact with the public by phone to answer questions, provide information, or resolve problems (e.g., lost / stolen property, impound information, accident reports)
• Monitor alarm systems (panic, infant, refrigeration, fire, intrusion) and dispatch responders per action plans
• Process bank deposit bag drops and transfers; maintain daily activity logs
• Provide access to team members via local access control system; accept, secure and release valuables
• Process photo IDs and parking decals as required; maintain accurate incident reports
• Maintain professional conduct : honesty, integrity, respect for others, and positive relations with facility staff
• Communicate effectively with diverse people including patients, visitors, employees and medical staff
• Provide clear, accurate, legible reports; comply with Wellstar Health System policies and code of conduct

Qualifications

Job Details

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