As our Account Specialist in this hybrid role (1-2 days a week at home / 2-3 days in the RSS Louisville, KY office), you will be the connecting point between many departments to make sure our clients are being onboarded correctly. Every day you will work with the sales team and across several software systems to enter detailed data, produce reports, and talk to customers to answer questions. To thrive in this role you must have work experience where attention to detail (specifically numbers) was vital to your success. That should include working with many tech systems you might not know how to use right now. You must be comfortable learning new software systems while identifying better ways to adapt them to support customers. Finally, you should take joy in helping people by answering questions. You also must have a clear credit and background check as you will be dealing with financial information.
Here’s What You Can Expect
What makes us different
The Admin team at RSS helps ensure everyone has the info they need to do their job. The Admin team is instrumental in accelerating others’ success by asking “how can I help?” and quickly and accurately providing information to colleagues and clients. Our clients are Quick Service Restaurant owners and operators nationwide with equipment ranging from legacy to cutting edge in unique configurations. At RSS, we provide a single source for the technology needed to run a restaurant. We serve as the partner to create the integrated technology solutions and provide the support necessary to keep everything running smoothly.
Benefits:
Even if you do not have all the experience or qualifications listed, we would encourage you to apply. We offer training on all systems that we support and look for individuals with technical aptitude and exceptional customer service.
We are interested in all qualified candidates who are eligible to work in the United States but at this time we are not able to sponsor work visas.
Account Specialist - Hybrid • Louisville, KY, US
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