Manager- Data Governance & Management

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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.

Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company’s success.

Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day.

And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business.

And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path.

Find your place in risk and analytics on #TeamAmex.

We are focused on providing the best customer experience everyday through a differentiated set of products and services. With our mix of assets like rewards, benefits, members only perks, we are re-imagining how commerce and experiences converge in a more modern, digital, and connected world.

Enterprise Data Governance & Platforms (EDGP) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization.

EDGP improves the customer experience and drives business growth through robust enterprise-wide data policies and governance and enabling a data-driven culture, while developing digital and data platforms that provide insightful customer relationships and allow users to leverage enterprise-wide data capabilities.

Do you want to be part of a transformational journey at American Express, to realize the potential of our data assets to power the world’s best customer experience?

American Express regularly wins best workplace awards all over the world. If you are ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here.

The Enterprise Data Governance (EDG) team is part of the American Express Data Office, our global data center of excellence responsible for realizing the potential of our data.

EDG provides the principles, policies, processes, architecture, and governance to enable consistent, trusted, and usable data to drive accurate data-driven business outcomes.

Responsibilities

The Manager Data Governance and Management Role will be responsible for :

• Supporting Enterprise Data Governance strategies and policies, including the Enterprise Data Governance Policy and associated Standards and the Enterprise Data Retention and Deletion Management strategy
• Collaborating with key stakeholders including EDG, Federated Data Offices, Global Privacy Oversight, and Global Records Management teams to ensure strategic alignment
• Providing requirements to Product Owners and Technology to build, enhance and maintain tools that automate governance capabilities, as well as related metrics and reports that track compliance
• Providing support in training, communications, and change management related to Data Governance across the Enterprise
• Providing support for regulatory exams and continuous monitoring over the program
• Supporting the integration of Policy and Procedures into key processes across the Enterprise
• Collaborating across cross-functional stakeholders to build a comprehensive project roadmap which sets the overall strategic direction for the initiatives as well as execution details and timelines
• Supporting creation of materials for regular updates to senior level stakeholders.

Qualifications & Experience

A successful candidate will have :

• A strong strategic approach with 3+ years prior experience developing and implementing data governance and management practices regarding data governance, and deletion and retention of data.
• Experience with developing and implementing Data Governance at an Enterprise or local level for a financial services company
• Strong knowledge of and experience with implementing requirements of BCBS-239 and Privacy regulation
• Proven track record of driving results in a fast-paced environment often with significant ambiguity and needing to make decisions with less than perfect information.
• Excellent communication skills with a demonstrated ability to engage, influence, and encourage partners and stakeholders to drive collaboration and alignment.
• High degree of organization, individual initiative and personal accountability and resiliency; and
• A track record of leading and encouraging large teams through sophisticated initiatives.

Salary Range : $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

At American Express, you’ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company’s success.

Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day.

And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.

Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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