Senior Manager, Customer Supply Chain - Target / Publix / HEB

Senior Manager, Customer Supply Chain - Target / Publix / HEB

Chobani's Retail Strategy & Customer Supply Chain team makes sure every cup we sell meets a happy customer. We're a dedicated team. And it's easy to be dedicated when you're a part of something much bigger than yourself. We've got an insatiable appetite for making a difference.

The Senior Customer Supply Chain Manager at Chobani will support development & manage execution of the replenishment deliverables, while monitoring and maintaining correct warehouse & DC to store level inventory. This individual will build and maintain strong internal and external relationships to galvanize all parties around established inventory goals.

Responsibilities :

• Responsible for the execution of Customer Supply Chain set strategies & plans against assigned accounts.
• Deliver against measurable performance metrics assigned including forecast compliance, supply chain initiatives, & customer score carding
• Collaborate across sales & supply functions to ensure effective & efficient inventory flow impacting Inventory management & order procurement
• Manage several customer supply chains and development of newly established retailer accounts.
• Contribute to the achievement of total customer satisfaction by providing high quality and timely service to all internal colleagues and external customers.
• Work closely with the Account, Brand, Supply and Finance teams to ensure that information related to potential service, inventory, or issues specific to the customer are escalated and resolved appropriately. Have a good understanding of these functional partners and ability to lead collaboration
• Taking internal / external days of supply data along with forecast to understand & impact product flow with adequate lead time
• Take Ad Hoc customer requests & provide deep rooted analysis, uncover insights, & make recommendations to improve performance
• Work with customer and third-party support to validate forecast accuracy and make recommendations as needed to ensure order forecast aligns with forecast and seasonality
• Review customer orders to ensure appropriate quantities, timeliness of product flow and adjust orders as necessary to support sales priorities
• Manage new item launch & end of life (DQ) inventories to reduce raw materials & finished goods waste
• Manage the allocation of promotional volume at store level and analyze results to ensure efficient sell through of product
• Reduce & manage monthly / annual swell. Impact swell negotiations through customer level analysis providing selling story to sales
• Identify and communicate key drivers, and build strong relationships with retailer replenishment teams to ensure alignment to priorities
• Understand & analyze retail execution data, develop into insights & ultimately drive action with key stakeholders' sales & customers
• Perform other duties as necessary

Requirements :