Telecom Dispatcher

Description

Telecom Dispatcher

Join a leading force in the telecommunications industry, delivering nationwide installation services to some of the country’s largest telecom providers. We are committed to innovation, quality, and exceeding industry standards while supporting the rapid growth of modern communication infrastructure because we care deeply about helping our customers simplify their most complex challenges to meet the demands of a fast-paced world.

Whether you want to perfect your craft or advance your career, we offer competitive pay, comprehensive benefits, and an opportunity to work with like-minded innovators, doers, and problem-solvers. Unlike other companies, we're big enough to work with household names, yet agile enough to give our employees the support and collaboration they need to deliver excellence every day.

Perks of Working at Triage Partners :

• Hybrid / Remote Flexibility
• Comprehensive Benefits Package
• 401K Retirement with Company Match
• Paid Time Off
• Career Advancement Opportunities
• A Quality Employee Recognition Program

Position Overview

The Dispatcher serves as the primary contact for all Field Technicians for Service, Installation and Outage Repair work performed daily. The Dispatcher is responsible for ensuring the completion and resolution of all work orders in the company database daily. The successful candidate will provide phone updates with field personnel; monitor, declare, report, and clear all outages, service calls and installations and take appropriate actions to respond to complaints or questions accordingly.

Key Responsibilities

Qualifications

Preferred Qualifications