Office Manager

Job Description

Position Summary

The Office Manager oversees and coordinates all administrative functions of the hospice office to ensure efficient, compliant, and compassionate operations. This role is responsible for managing office staff, supporting clinical and leadership teams, maintaining regulatory documentation, and fostering a supportive environment that aligns with the hospice’s mission of providing quality end-of-life care. The Office Manager serves as a key liaison between administrative, clinical, and executive departments.

Key Responsibilities

Administrative & Operational Leadership

• Oversee day-to-day office operations to ensure smooth and efficient functioning across departments.
• Supervise administrative personnel, including receptionists, intake coordinators, and support staff; provide coaching, training, and performance evaluations.
• Develop, implement, and maintain office policies, procedures, and workflows consistent with hospice regulatory and operational standards.
• Manage office supply inventory, facility maintenance, vendor relationships, and technology systems.

Regulatory & Compliance Support

Financial & Administrative Oversight

Team Development & Communication

Qualifications

Work Environment

Reports To : Executive Director / Administrator

Supervises : Administrative support staff, reception, and intake personnel