Manager of Product Education Engineering - HashiCorp

Introduction

A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes.

This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.

Your role and responsibilities

As a Manager of Product Education Engineering at HashiCorp, you will lead a team of 4-6 Education Engineers and Technical Writers, who build online tutorials and documentation to help technical practitioners understand and use HashiCorp Terraform, Packer, Vagrant, Waypoint, and Sentinel. Your team will be responsible for the written documents, tutorials, videos, and in-browser interactive labs in the sections of our developer portal that cover the HashiCorp Infrastructure Product Line :

• [1] https : / / developer.hashicorp.com / terraform
• [2] https : / / developer.hashicorp.com / packer
• [3] https : / / developer.hashicorp.com / vagrant
• [4] https : / / developer.hashicorp.com / waypoint
• [5] https : / / developer.hashicorp.com / sentinel

The team you manage

Role description

In this role you will help the team execute on their strategy for aligning existing product documentation and tutorials with user needs, lead quarterly planning initiatives, help drive alignment with your counterparts on other product lines, and facilitate relationships with R&D stakeholders when needed.

You will use tools including career matrices, 1 : 1s, and feedback cycles to communicate expectations and help your team meet them. You will also contribute improvements back to these tools. Skills in the matrix for this team include :

You will help measure your team members against this matrix and must be experienced in these areas to identify opportunities and help your team members to grow.

In this role you will :

Manage people

Be accountable for content quality

Build roadmaps

Interface with other teams

Candidates who are a good fit for this role will have management experience, and demonstrated written and verbal communication skills, which we will test during the interview process. You should be comfortable working with code and the command line, and have experience building, deploying, or maintaining applications running on cloud infrastructure : AWS, Azure, GCP, or another cloud vendor.

This job can be performed from anywhere in the US.

Required technical and professional expertise

Preferred technical and professional experience

Strongly preferred :

Managed or mentored content creators.

Preferred

IBM is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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