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Customer Business Manager (ECommerce / Amazon)

Customer Business Manager (ECommerce / Amazon)

ChobaniLos Angeles, California, United States
1 day ago
Job type
  • Full-time
Job description

Summary

Our Sales Force is the face of Chobani. We make sure every cup we sell meets a happy customer. We're a dedicated team. And it's easy to be dedicated when you're a part of something much bigger than yourself. We've got an unbridled appetite for making a difference.

The Chobani Customer Business Manager will be responsible for developing, executing, and optimizing our eCommerce business. This role will be the primary point of contact for Amazon, owning account planning, forecasting, pricing and promotional strategy, inventory alignment, new product launches and performance reviews. This role will partner cross-functionally with Commercial Development, Customer Finance, Shopper Marketing, Retail Execution & Supply Chain to develop and deliver a winning plan for the business.

Responsibilities

  • Serve as the primary sales lead for Amazon, FreshDirect and Misfits; owning the relationship and building strong partnerships with key stakeholders
  • Develop, plan & execute strategic selling plans to achieve internal Chobani and La Colombe KPIs including volume, revenue, distribution & share growth goals
  • Lead joint business planning with Amazon : set targets, negotiate trade terms and align on assortment, pricing and promotional strategy
  • Conduct regular business reviews, analyze performance trends, and translate insights into clear actions plans to drive growth
  • Partner with the Commercial team functions to deliver team objectives ensuring excellence in execution of all related activities
  • Perform other duties as necessary

Requirements

  • Bachelor's degree required
  • 5+ years consumer packaged goods experience including Sales and / or Category Management, ideally with eCommerce focus
  • Direct experience with Amazon (Vendor Central or Seller Central accounts)
  • Highly customer focused with the ability to build and maintain strong relationships
  • Self-starter with ability to work in an entrepreneurial, fast-paced and dynamic environment
  • Excellent verbal, written and interpersonal communication skills
  • Highly organized with the ability to manage multiple projects against deadlines
  • Proficient in Microsoft Office
  • Travel as needed for key customer meetings / shows and business reviews (25-40% travel required)
  • About Us

    Chobani is a food maker with a mission of making high-quality and nutritious food accessible to more people, while elevating our communities and making the world a healthier place. In short : making good food for all. In support of this mission, Chobani is a purpose-driven, people-first, food-and-wellness-focused company, and has been since its founding in 2005 byHamdi Ulukaya, an immigrant to the U.S. The Company manufactures yogurt, oat milk, and creamers - Chobani yogurt is America's No.1 yogurt brand, made with natural ingredients without artificial preservatives. Following the 2023 acquisition of La Colombe, a leading coffee roaster with a shared commitment to quality, craftmanship and impact, the Company began selling cold-pressed espresso and lattes on tap at cafes nationwide, as well as Ready to Drink (RTD) coffee beverages at retail. In 2025, Chobani acquired Daily Harvest, a modern brand offering consumers nutritious, delicious and convenient ready-to-make meals.

    Chobani uses food as a force for good in the world - putting humanity first in everything it does. The company's philanthropic efforts prioritize giving back to its communities and beyond. Chobani manufactures its products inNew York,Idaho,MichiganandAustralia, and its products are available throughoutNorth Americaand distributed inAustraliaand other select markets.

    For more information, please visit www.chobani.com or follow us on Facebook, Twitter, Instagram and LinkedIn.

    Chobani is an equal opportunity employer. Chobani will not discriminate against any applicant for employment on any basis including, but not limited to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military and / or veteran status, marital status, predisposing genetic characteristics and genetic information, or any other classification protected by federal, state, and local laws.

    Chobani provides a comprehensive benefits package, including medical, dental, vision coverage, disability insurance, health savings account, flexible spending accounts, and tuition reimbursement. To help save for the future, all employees are eligible for a 401k match of 100% on up to 5% of eligible pay. To support growing families, we provide fertility and childcare assistance, and 12 weeks of parental leave at full pay after six months of continuous employment. In addition, we provide wellness resources which include an employee assistance program, fitness discounts, a wellness reimbursement, on-site gym access (certain locations) and a monthly wellness newsletter to connect you with resources and timely information. We offer various types of paid time of including : 120 hours of paid time off, 11 holidays, paid volunteer time off and military service leave.

    Compensation Range : $88,000.00-$132,000.00, plus bonus.

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