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Renewals ManagerVirtualVocations • Cincinnati, Ohio, United States
Renewals Manager

Renewals Manager

VirtualVocations • Cincinnati, Ohio, United States
2 days ago
Job type
  • Full-time
Job description
Owning the renewal lifecycle for a portfolio of customers, the remote Renewals Manager will drive timely contract renewals, build trusted relationships, and identify expansion opportunities to enhance customer value. Key responsibilities Manage the end-to-end renewal process, ensuring successful contract renewals for assigned customers Develop and maintain strong relationships with customers, acting as a strategic partner throughout the renewal lifecycle Identify renewal risks early and collaborate with internal teams to create mitigation plans and support upsell opportunities Required qualifications 3+ years of experience in renewals, account management, customer success, or a related customer-facing role Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent experience Experience in the cybersecurity, enterprise software, or SaaS industries is preferred Proficiency in using Salesforce or another enterprise CRM Strong analytical skills with the ability to assess renewal risks and make data-driven decisions
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Renewals Manager • Cincinnati, Ohio, United States

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