Medical Practice Patient Representative (Clerical Assistant) - NHMP Norwalk Primary Care - Norwalk, CT

Description

$500 Sign on Bonus (External Hires Only)

• Must have previous Medical Office experience for this role

Title : Medical Practice Patient Representative (Clerical Assistant) - NHMP Norwalk Primary Care - Norwalk, CT. Full Time / 40 hours per week, Variable 8 hour shifts 7 : 30am - 5 : 30pm, Monday - Friday. Required travel to NHMP Internal Medicine Associates of Westport to provide coverage as needed (Less than a mile from Norwalk PC).

Summary : Provides clerical and administrative support and coordinates the patient care activities for medical practice.

Responsibilities :

1. Greets and welcomes patients upon arrival and communicates pleasantly and effectively.

2. Ensures accuracy of patient's information, including demographics and insurance.

3. Answers phones, routes call, takes messages, and assures accurate communication both verbally and via the EMR system

4. Registers, verifies, and schedules patient appointments, testing, and referrals.

5. Schedules and reschedules appointments according to office protocols.

6. Monitor applications and manage worklists as applicable.

7. Collects co-pays and reconciles money for deposit.

8. Obtains and coordinates record retrieval for new and established patients.

9. Performs intake and processing of medical records and other documentation where applicable.

10. Fulfills all compliance responsibilities related to the position.

11. Maintains and Models the Organizations values.

12. Demonstrates regular, dependable, and predictable attendance.

13. Performs other duties as required.

Other Information :

Education Required : High School Diploma / GED

Salary Range : $19.49 - $34.50 hourly (Pay per years of relative experience)