Payroll Specialist

Job Description

Job Description

We are looking for a detail-oriented Payroll Specialist to join our team in Memphis, Tennessee. This role is ideal for someone who thrives in a fast-paced environment and has a passion for delivering exceptional client support. If you excel at managing payroll operations, embrace new technology, and value collaboration, we encourage you to apply.

Responsibilities :

• Process and manage full-cycle payroll for employees across multiple states, ensuring accuracy and compliance.
• Troubleshoot and resolve payroll-related issues, including software and cloud-based platform challenges.
• Collaborate with HR and talent acquisition teams to streamline payroll and benefits management.
• Maintain up-to-date knowledge of payroll regulations and ensure adherence to industry standards.
• Provide exceptional customer service by addressing client inquiries with empathy and professionalism.
• Utilize ADP Workforce Now or similar platforms to manage payroll functions efficiently.
• Support performance management initiatives by aligning payroll processes with organizational goals.
• Identify opportunities for process improvement and implement solutions to enhance payroll operations.
• Prepare payroll reports and provide insights to support business decision-making.
• Minimum of 2 years’ experience in a customer-facing role with expertise in software troubleshooting.
• Strong technical skills with the ability to learn and adapt to new technology quickly.
• Industry-specific experience in payroll using cloud-based SaaS platforms is highly preferred.
• Bachelor’s degree in business, accounting, or human resources is preferred.
• Proven ability to manage multiple payroll functions, HR tasks, and benefits administration.
• Exceptional communication skills, both verbal and written, to foster positive client interactions.
• Detail-oriented mindset with the ability to meet deadlines in a dynamic environment.
• Motivated and proactive approach to learning and improving payroll, HR, and benefits processes.