Position Summary
This position’s primary responsibility to service in-store guests with a selling strategy that follows the guidelines of our Guest Engagement Model, while emphasizing the Interior Design.
Will service any influx of scheduled design appointments made in-house, through our Commercial business channels, or via appointment setting technology by analyzing collected information pertaining to the project’s requests / constraints
Position Description
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Greet and engage guests and execute sales proficiency using Living Spaces Guest Engagement Model and supporting behaviors
- Determine guests’ goals and requirements of their design project
- Provide relevant design advice, product knowledge, and product recommendations
- Present customized room designs, including sample fabrics, furniture, tables and accessory recommendations
- Maintains current knowledge of merchandise lines; product features, benefits and availability
- Master product knowledge and brand design inspiration
- Processes customer transactions in the Point of Sale system
- Completes required training in the expected timeframe, and participates in ongoing learning opportunities
- Actively support and contribute to the store team with the goal of helping the entire team delight guests and achieve revenue targets
- Ensure that the stores is Grand Opening ready by completing the daily task list and style guides
- Ability to work weekends and most holidays
- Able to work in a fast-paced environment
Qualifications
Education / Experience : Associate degree (A.A. or A.S.) or equivalent from a community college or four-year college in interior design.
1-2 years experience in a customer service, retail, or furniture store environment. Equivalent combination of education and experience will be considered.
Computer Skills : To perform this job successfully, an individual must have experience in Microsoft Office programs. Knowledge of design software programs is a plus.
Certificates and Licenses : Vocational certificate or degree in interior design. Must successfully complete the internal certification program at Living Spaces.
Position Hiring Range
The hiring pay range provides a guide for what we would reasonably pay for the position. Pay will be determined by several factors, including but not limited to : applicant’s education, relevant work experience, knowledge, skills and abilities, as well as internal equity and alignment with geographic market data.
Living Spaces reserves the right to modify this pay range at any time. P ay is determined by various factors including market demand, applicable skills, work experience and education, location, company budget, and in-demand skill sets.
Compensation : $23.55 - $30.60
Retail, Guest Services, and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI’s.
Benefits Include :
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