Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities
FULL-TIME HOURLY (FT): These employees work from 30 to 40 hours each week and are paid on an hourly basis. They are eligible for the same benefits as salaried employees and paid time off is paid at 8 hours per day.Responsible for a variety of activities related to Remittance Processing services.
EDUCATION/EXPERIENCE REQUIRED:
* High School diploma or GED and one year of data entry experience
* Six months’ previous lock box experience preferred
* Experience with remittance processing systems preferred
QUALIFICATIONS/SKILLS REQUIRED:
* Excellent 10-key dexterity with good typing skills
* Excellent attention to detail, accuracy, and organizational skills
* Working knowledge of Microsoft Office
* Excellent verbal and written communication skills
* Proven record of teamwork and cooperation
* Strong organization, time management, teamwork and customer service skills
* Initiative-taker, ability to work with minimal supervision, dependable
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
1. Accurately sorts and opens postal mail in preparation for processing.
2. Processes manual, retail, and wholesale lockboxes according to procedure.
3. Processes credit cards payments received via correspondence and from banking centers.
4. Downloads and properly formats FED ACH files for ingestion into Remittance Payment System.
5. Maintains privacy and security of HIPAA related information for each client. Ensures appropriate separation of documentation and payments are processed to the proper client.
6. Accurately prepares deposits and checks for manual, retail, and wholesale lockboxes for capture and ensures work is sent for account posting.
7. Prepares outgoing lockbox materials for courier, mail, or client pick up.
8. Captures and images coupons, checks, or full-page client material using a mail extraction or tabletop scanner and ensures items are scanned to the proper client.
9. Accurately keys items and balances transactions in remittance and item processing systems.
10. Prepares and prints internal reports and client volume logs daily ensuring accuracy for data retention and records of volumes for each client.
11. Transmits client files to their host for posting to their customer accounts.
12. Maintains input files on the secure network to meet regulatory requirements.
13. Creates DIPS, client reports, PDF files (if needed), and ICL files according to procedure.
14. Stores all client imaged material in secure location and confirms the destruction of materials according to retention schedule.
15. Follows all pertinent regulations and policies including HIPAA, Privacy and Information Security.
16. Maintains an error ratio as defined in annual performance appraisal.
17. Cross trains as requested by management for full department efficiency.
18. Performs other duties as assigned.
BENEFITS:
Remittance Processing Technician (full-time), Image Processing • Lexington, KY, US
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