HR Specialist : 25-04434

Skills : Communication-Expert, Problem-Solving-Advanced, Independence-Intermediate, Detail-Oriented-Expert, Confidentiality-Expert

Contract : W2

Duration : 12 months

Location : New York NY (Hybrid)

Pay Range : $68-$70 Per Hour

#LP

JOB SUMMARY :

We are seeking an HR Specialist to provide unparalleled support and guidance to both employees and managers across a wide range of HR-related queries and cases. The ideal candidate will act as an escalation point, leveraging in-depth knowledge and resources to offer best in practice solutions, while maintaining high levels of confidentiality and empathy. This role requires strong multi-tasking skills to manage a high volume of cases effectively, ensuring adherence to policies and procedures.

OB REQUIREMENTS

• Serve as an escalation point and coaching resource for channel advisors.
• Deliver outstanding guidance and support on complex cases beyond the initial support team's scope.
• Contribute to the enhancement of case management protocols and playbooks.
• Apply organizational policies consistently to ensure fair and efficient resolution of HR matters.
• Juggle multiple cases efficiently, upholding core performance metrics and best practices in case management.

Must have Skills

Industry Experience Required :

ABOUT AKRAYA

Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!

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As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!

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