Head of Growth

Growth Lead

Our mission is to empower teams to become great storytellers. Our vision is to build dynamic visual experiences. More than 20,000 teams use Arcade to tell better, more engaging product stories, and we need your help spreading the word! Culturally, we are a team of ex-Atlassians, AngelList, and Airbnb teammates. We believe in building beautiful, easy-to-use products that meaningfully improve how software companies showcase their product at every stage of a customer journey.

While we are a globally distributed team, for this role we would prefer to bring you into a hybrid work environment based in our San Francisco, CA office.

What You'll Do

You'll own end-to-end growth strategy and execution, working directly with our CEO and leadership team. Your responsibilities will include :

Growth Strategy & Operations

• Own the full self-serve lifecycle strategy across user acquisition, activation, and monetization
• Define and track core KPIs that drive team success and business growth
• Operationalize user journeys and run experiments that directly impact user and revenue growth
• Partner with sales leadership to identify and execute on opportunities for enterprise upsell

Channel Optimization & Scaling

Who You Are

Must Have :

High Bias to Action & Experimental : You are proactive and can take a project from concept to completion. Moving quickly and learning fast excites you. If you see an anomaly, your instinct is to dive in and figure it out.

Analytical : You can analyze and optimize campaigns at each customer journey stage, leveraging experimentation in order to improve performance and make data-driven decisions.

User-Centric : Your growth hypotheses are built on a deep understanding of product users, buyers, and our value proposition. You have strong user empathy and can translate insights into action.

Nice to Have :

PLG Experience : You've worked in a product-led growth environment, ideally with exposure to both self-serve and sales-assisted motions

Benefits

Compensation

Our Values

Be a Coach : We want the best for our customers and ourselves. We coach people to help them achieve their best potential. An "Arcader" is both a teammate and a customer. There is a reason that the same word describes both.

Carry the Weight : We act like owners. Let's empower each other. When we see something that needs change, we lead through it.

An Open Book : We are open as a team and as a product. We don't put walls up unless it's necessary. We become better when we share information. We are open to diversity of opinion, backgrounds, and thought.

Play as a Team : We play because we're a creator tool. Life is short. Let's build something meaningful. We play as a team because great teams build great things together. We keep those standards high.

Be Kind : We can be honest and kind. We can have high standards and be kind. We can say no and be kind. Kindness can vary across cultures, upbringings, and languages - but we try our best to be kind.