Customer Service Representative / Spanish speaker / Chicago, IL

Job Description

Job Description

Position : Customer Service Representative

Location : Chicago, IL

Are you ready to grow your career with Whizz, a leader in providing innovative transportation solutions for delivery riders? We are seeking an enthusiastic and detail-oriented Customer Service Representative to join our team and take charge of the day-to-day operations of one of our e-bike stores in Chicago, IL.

In this role, you will oversee customer service, inventory tasks, and operational tasks, while ensuring that the store operates seamlessly.

Your dedication will be rewarded with a competitive hourly rate of $18-$20 per hour, along with performance-based bonuses.

Join Whizz today and help us make transportation solutions faster, smoother, and more innovative!

Key Responsibilities :

New Customers :

• Help customers choose the right bike, battery, accessories, and services.
• Assist with signing up for subscriptions, processing payments, and setting up accounts.
• Explain bike features and make sure customers have a great first experience.

Existing Customers :

Operations & Store Support :

Requirements

Benefits

Training provided : We believe in empowering you to reach new heights.

Paid time off : Recharge and relax with vacation, sick leave, and public holidays.

401(k) retirement plan : Invest in your future.

Performance-based bonuses : Enjoy additional bonuses tied to your outstanding performance.

Flexible 8-hour shifts : Balance work and life seamlessly.