Senior Director Client Reporting and Analytics

Senior Director Client Reporting and Analytics

Omada Health is a virtual-first care provider that combines clinical programs, behavior change, and personalized coaching to help people achieve lasting health outcomes. We partner with employers, health plans, and providers to deliver measurable impact across chronic disease prevention and management.

The Opportunity

We are seeking a Senior Director, Customer Reporting & Insights to define, scale, and elevate Omada's customer-facing analytics and reporting function. This leader will set the strategic vision for how Omada demonstrates measurable value to its customerstranslating data into insight, insight into story, and story into renewed partnership and growth.

This role sits at the intersection of data, storytelling, and strategy. The Senior Director will oversee both a data analytics team and a product marketer, driving the design and delivery of Omada's customer reporting experiencefrom standardized dashboards to high-touch executive deliverables for strategic clients.

You will play a critical role in showcasing Omada's differentiated impact across outcomes, engagement, and ROIensuring our insights not only inform but inspire our customers.

What You'll Do

Strategic Leadership

Develop and execute the enterprise vision for Omada's customer reporting strategy ensuring alignment with business priorities, customer expectations, and evolving healthcare market needs.

Define a scalable framework for delivering customer-facing metrics, balancing standardization with flexibility for strategic accounts.

Establish reporting as a core differentiator in renewal, upsell, and partnership conversations with customers.

Client Reporting & Analytics

• Oversee design, development, and delivery of all customer-facing reports and dashboards.
• Ensuse data accuracy, consistency, and storytelling excellence across all outputs.
• Build and manage a professional services reporting model for Omada's largest clients, while maintaining an efficient, automated foundation for the broader customer base.

Cross-Functional Collaboration

People Leadership & Development

Storytelling & Differentiation

Advance Analytics, Intelligence, & Scale

About You

Experience & Background

Mindset & Leadership

It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada!

Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. Omada's multi-condition platform treats diabetes, hypertension, prediabetes, musculoskeletal, and GLP-1 management. With insights from connected devices and AI-supported tools, Omada care teams deliver care that is rooted in evidence and unique to every member, unlocking results at scale. With more than a decade of experience and data, and 29 peer-reviewed publications showcasing clinical and economic proof points, Omada's approach is designed to improve health outcomes and contain costs. Our customers include health plans, pharmacy benefit managers, health systems, and employers ranging from small businesses to Fortune 500s. At Omada, we aim to inspire and empower people to make lasting health changes on their own terms.

Omada is thrilled to share that we've been certified as a Great Place to Work! We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.

Below is a summary of salary ranges for this role in the following geographies :

California, New York State and Washington State Base Compensation Ranges : $220,800 - $276,000

This role is also eligible for participation in annual cash bonus and equity grants.