Chief Nursing Officer, PRMCE Pacific Campus

Description

THE ROLE

Has direct overall responsibility for the operation of nursing services across multiple units and serves as the site administrator at PRMCE Pacific Campus. Assures that the provision of nursing services are integrated and in support of the North Puget Sound Service Area strategic plan with a focus on highly reliable care, performance improvement and appropriate utilization of resources. Assumes an active leadership role inter-professionally and works collaboratively to ensure an integrated system for delivery of care.

With a constant focus on whole person care, quality, staff and patient safety, the Executive Director Nursing maintains standards and systems for care delivery at their ministry. These systems of care delivery promote evidence-based practice and are designed to support the management of productivity targets, patient acuity, and appropriate planning for and use of available resources.

Has direct oversight of the facility, services and contracted relationships operating through the PRMCE Pacific Campus.

ESSENTIAL FUNCTIONS

• Assures employee understanding and commitment to organization Mission, vision, and Core Values.

• Responsible for the operation of the Professional Nursing Practice and nursing clinical operations within the PRMCE Pacific Campus. This position directs nursing services through the development and implementation of nursing policies, procedures, standards and staffing plans under the direction of the PRMCE Chief Nursing Officer.

• Creates an organizational climate that encourages teamwork, fosters mutual trust and motivation, and engages a high level of commitment to the purpose and values of the organization as well as facilitates and encourages caregiver involvement and collaborative relationships.

• Assures that nursing practice is evidence-based, and meets all regulatory, safety, and moves towards top-of license performance.

• Works closely with the service line directors, shared services, and other leaders to represent nursing and patient care for the inpatient services and other operational needs of the agency partners operating at the PRMCE Pacific Campus.

• Assesses the quality of care rendered, while encouraging and supporting improvement activities that can make meaningful contributions to the quality and economy of nursing services.

• Participates in the negotiation and monitoring of contract compliance (e.g., physicians, service providers).

• Develops and maintains departmental customer satisfaction program in accordance with organizational guidelines which exceed guests, family, interdepartmental, patient and physician expectations.

• Develops and maintains departmental quality management program in accordance with organizational guidelines which exceed community standards, including compliance with all laws, regulations and requirements of appropriate licensing and accrediting bodies.

• Develops a departmental strategic Plan complying with organizational guidelines which identifies objectives for increasing market share and volumes.

• Develops annual departmental budgets, which will include appropriate volume and revenue projections and reflect the most cost-effective means of delivering services to achieve specified quality levels.

• Manage human resources to achieve the highest levels of performance and employee satisfaction by retaining, developing and attracting the most competent employees. Ensures formal workforce planning process is in place and goals are being achieved. Ensures effective labor management relationships.

• Complies with PRMCE and unit specific infection control, risk management, safety and OSHA guidelines and procedures.

• Assures compliance with PRMCE confidentiality policies. Maintains confidentiality of patient and/or business related information.

• Promotes sensitivity with cultural and religious beliefs.

• Identifies role and responsibility in complying with PRMCE and unit specific safety and security policies, plans and procedures:

• Ability to state the evacuation routes in case of fires.

• Ability to state fire plan and name location of fire information.

• Attend annual safety education and training.

• Identifies potential or actual unsafe situations in patient or office environment, providing appropriate interventions to rectify situation.

• Addresses safety needs as part of the Executive Director role communicating as appropriate, with all members of the healthcare team.

• Unique Job Functions:

• Sets goals and objectives for self, clinical managers, and assigned units and implements action plans to meet these goals.

• Ability to understand, be receptive, and respond to change; alter processes and procedures to optimize quality patient care; and communicates this in action and word.

• Ability to identify patterns and differences in patterns, synthesize the parts to the whole, identify gaps, and the need for change or action.

• Demonstrates continuous active learning which contributes to personal and professional growth. Reflects on own performance and looks for ways to improve.

• Demonstrates use of operational excellence tools to improve work processes and effectiveness.

• Effectively uses Unit Council model to engage unit staff in shared decision making.

• Demonstrates technical/clinical expertise in the field of nursing and skill in critical thinking analysis, prioritizing, time management, and organization.

• Strong verbal and written communications skills including the ability to discuss difficult and uncomfortable topics.

• Serves as a mentor and coach to other nursing leaders and peers.

• Acts on behalf of the PRMCE Chief Nursing Officer as assigned or in the absence of the CNO.

• Works collaboratively to develop operational and capital budget(s) for all cost centers. Fiscally manages all department(s) to be within budget.

• New hire and annual evaluations are completed in a timely manner and per cent of completion rate is not less than 95%.

• Provides care appropriate to the patient population, if applicable.

• Assess data relative to age of patient (chronological or cognitive).

• Interpret data based on age-specific parameters.

• Plan, modify, and deliver care based on age of patient.

• Identify and plan for special behaviors of the specific age groups.

• Consider age-appropriate resources.

• Collaborates with the Chief Executive, Chief Administrative Officers and other operational leaders to ensure the effective upkeep of the Pacific Campus.

QUALIFICATIONS

• Bachelor's Degree in Nursing

• Master's Degree in Nursing or related field

• Upon hire: Washington Registered Nurse License (Vendor Managed)

• 5 years of acute care professional experience (within the last seven years)

• Demonstrated experience as administrative supervisor or director (preferred)