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Bilingual Customer Support RepresentativeVirtualVocations • Downey, California, United States
Bilingual Customer Support Representative

Bilingual Customer Support Representative

VirtualVocations • Downey, California, United States
9 days ago
Job type
  • Full-time
Job description
A company is looking for a Bilingual Customer Support Representative who will provide technical support and troubleshooting for customers. Key Responsibilities Identify, research, and resolve technical and end-user application issues Educate and coach customers on best practices for using products and services Document all customer interactions and research in Salesforce (CRM) Required Qualifications Bachelor's degree or equivalent work experience 2+ years of customer service/contact center experience Bilingual in Spanish and English General automotive knowledge Experience troubleshooting hardware, software, and network-related issues
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Bilingual Customer Support Representative • Downey, California, United States

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