Onboard a seasoned BSA with the ability to assist in policy development and risk management.
- Finding someone with automation experience (Power Automate / Power BI) will aid in the creation of workflows and dashboards for improved reporting and tracking of security and risk metrics
- Defines customer needs in technical and business contexts.
- Ensure the proposed technical and business solutions meet the customer's objectives for the work effort.
- Provide guidance with planning and prioritization of business support-related activities.
- 30% Elicit and document user requirements to meet a business objective.
- Identify and validate requirements and organize the information into a logical document that is understood by the customer and Information Systems.
- 25% Guide both technical and customer departments in the development of the systems that support the business solution.
- 10% Facilitate the transfer of knowledge about the direction of the business units to others who support them.
- 10% Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.
- 10% Provide input on the business direction for system changes.
- 10% Validate the business need for solutions to business problems and process improvements.
- 5% Assist in the development and documentation of training materials.
- Mentor or train less experienced staff.
Team : Small team - this person will make 4. Will work in an area comprised of Security professionals from all levels to Cyber Security professionals.
Interview : In-person
Required Skills and Abilities :
- Demonstrated understanding of concepts of the supported business unit. Basic knowledge of standard industry practices.
- Demonstrated knowledge of procedures for the business unit.
- Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units. Strong teamwork and interpersonal skills.
- Understands how IT affects an organization and is able to link it to business processes.
- Excellent analytical skills.
- Good conceptual skills.
- Able to read and comment on test plans and test matrices, project plans, and scope and design documents.
Required Software and Other Tools :
- Microsoft Office.
- PowerBI
Preferred Skills and Abilities :
- Conceptual understanding of project management techniques.
- Able to influence and negotiate solutions to business problems.
Preferred Software and Other Tools :
- Visio, MS Project or similar software, data mining using DB2, SQL, and / or other tools.
Work Environment :
- Fast-paced, high demand environment.
- Work is frequently performed against mandated deadlines. Knowledge of when and what to delegate is essential in order to balance multiple high-priority tasks.
- Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
Required Education : Bachelor's degree in Computer Science, Business Administration, or other job related field. or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Business Administration or other job related degree.
Required Work Experience : 4 years of IT business analysis experience.
Preferred Education : Bachelor's degree-in Computer Science, Business Administration, or other job related field or 4 years of job related experience with government business and / or BCBS companies.
Preferred Licenses and Certificates : Certified Business Analysis Professional (CBAP), HIPAA, LOMA.