Job Number 24081661
Job Category Spa
Location W Atlanta Downtown, 45 Ivan Allen Jr. Boulevard, Atlanta, Georgia, United States VIEW ON MAP
Schedule Part-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations.
Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities.
Escort guests to and from treatment rooms. Check computer for updates and changes to schedule regularly throughout the day.
Maintain cleanliness of workstation, treatment rooms, spa / salon locker room, and lounge areas. Dispose of trash and dirty linens in the proper area.
Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations.
- Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures;
- ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests’ service needs;
thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others.
Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds;
stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education : High school diploma or G.E.D. equivalent.
Related Work Experience : No related work experience.
Supervisory Experience : No supervisory experience.
License or Certification : None
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds.
We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe.
Whatever / Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels.
In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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