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Tenant Coordinator

Tenant Coordinator

Inland Family of CompaniesMilwaukee, WI, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Be part of something bigger. At Colliers | Wisconsin, we’re not just managing properties, we’re elevating the tenant experience and setting the gold standard for commercial real estate. We're looking for a Tenant Coordinator to join our dynamic team and play a key role in supporting our tenants and Property Managers across our portfolio.

As a Tenant Coordinator , you’ll be the front line of support for our valued tenants and the backbone of our property management team. This role blends administrative expertise, hospitality instincts, and operational precision. You'll work closely with Property Managers, engineers, vendors, and tenants to ensure every experience with our buildings is seamless and professional.

Tenant Relations & Experience

  • Partner with building engineers to ensure prompt and thorough response to tenant service requests.
  • Organize and manage tenant welcome packages, holiday gifts, and annual appreciation events.
  • Foster strong relationships with tenants and vendors to support a positive tenant experience.

Administrative Excellence

  • Process and code vendor invoices, and maintain accurate accounts payable records.
  • Track vendor and tenant insurance certificates and keep databases current.
  • Assist with lease administration, including abstracting, rent statements, and document filing (electronic and hard copy).

    • Financial & Operational Support

  • Prepare bid proposals, service contracts, and perform bid comparison analyses.
  • Assist with tenant billing such as work orders, HVAC, and meter readings.
  • Provide support for tenant improvement and capital projects.

    • Communication & Office Coordination

  • Act as the first point of contact for tenants, vendors, and guests, providing best-in-class hospitality.
  • Coordinate meetings, inspections, and special events.
  • Troubleshoot and arrange support for phone and computer system issues.

    • Requirements

    Must-Haves :

  • 2+ years of experience in customer service, administrative, or clerical roles (real estate experience a plus).
  • Proficiency in Microsoft Office Suite, especially Excel.
  • Strong organizational and multitasking skills.
  • Exceptional communication and interpersonal abilities.
  • A polished, professional demeanor with high integrity and confidentiality.

    • Nice-to-Haves :

  • Familiarity with systems like Yardi, MRI, Kardin, Angus Anywhere, or Facility Dude.
  • Experience using project management or database tools (e.g., Smartsheet).
  • Understanding of commercial property management processes.

    • Benefits

    At Inland Family of Companies, we’ve been committed to community since 1971. As the largest full-service real estate firm in Wisconsin, we offer more than a job—we offer a team where your work is valued and your voice matters.

    Benefits Include :

  • Multiple medical plan options
  • Dental and vision insurance
  • Flexible spending plans
  • Short- and long-term disability coverage
  • 401(k) participation from day one
  • Company-paid life insurance
  • Generous PTO and paid holidays
  • Educational assistance
  • Onsite Fitness Center

    • Inland Family of Companies is an equal opportunity employer.

    We’re committed to equitable treatment for all employees and applicants, regardless of background or status.

    Ready to lead with skill and build something meaningful?

    Apply now and bring your energy to a team that supports your growth and values your contributions.

    Questions? Reach out to Alyssa Ellis, People Services Generalist , at 414‑278‑6829 or alyssa.ellis@inlandcompanies.com.

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    Tenant Coordinator • Milwaukee, WI, US

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