Business Systems Administrator (Foothill Ranch)

Business Systems Administrator

Job Category : Kaw Motor Retail Finance

Requisition Number : BUSIN002295

Location : Foothill Ranch, CA 92610, USA

Job Details

Description

Key Responsibilities :

• Oversee the configuration, deployment, and maintenance of all core IT systems, including servers, networks, workstations, and cloud-based applications to support scalable operations.
• Administer and support business-critical platforms, including the Loan Management System (LMS), Loan Origination System (LOS), payment processing portals, and dealer / customer interfaces, ensuring peak performance and minimal downtime.
• Serve as the primary point of contact for system-related issues, managing ticket escalations and coordinating with third-party vendors to ensure prompt and accurate issue resolution, including root cause analysis (RCA) when needed.
• Design, implement, and enforce IT security policies, including user access controls, encryption, multi-factor authentication, and endpoint protection to safeguard sensitive financial and customer data.
• Monitor system performance and uptime, conduct regular audits, generate usage and health reports, and proactively address risks or inefficiencies before they impact operations.
• Develop and manage system backup strategies and disaster recovery plans, ensuring business continuity and data integrity across platforms.
• Maintain and upgrade hardware, software, and infrastructure components to support new business needs and optimize overall IT performance.
• Customize and enhance system workflows, business rules, forms, and templates to improve usability, automation, and functional alignment with operational goals.
• Manage user provisioning, including creation, role-based access, password resets, and deactivation across all platforms and environments.
• Provide technical support to internal users, resolving day-to-day issues related to systems functionality, usability, configurations, and integrations.
• Create, manage, and maintain system documentation, including technical manuals, SOPs, process diagrams, and configuration records.
• Track and apply application patches, updates, and version upgrades, coordinating testing and deployment with minimal disruption to business users.
• Develop, document, and improve IT and systems policies, including incident response, change management, compliance, and business continuity.
• Coordinate IT infrastructure needs for new initiatives, projects, or product launches, ensuring system readiness and scalability.
• Generate business-critical reports, perform system queries, and create validation tools to support decision-making and improve operational insight.
• Collaborate with cross-functional teams, including operations, finance, compliance, and product, to gather requirements and implement system enhancements that drive efficiency and user satisfaction.
• Ensure ongoing compliance with IT governance, industry regulations, and internal security protocols, particularly in a regulated financial environment.
• Stay current with industry trends, security standards, and emerging technologies to continuously improve systems' performance and scalability.
• Perform all other duties assigned to support the growth and operational excellence of the company.

Qualifications :

Profile Differentiators :

Salary :

Equal Opportunity : KMRF is an Equal Opportunity Employer; employment with KMRF is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin / ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.