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California Licensed On-Call CoordinatorVirtualVocations • Boise, Idaho, United States
California Licensed On-Call Coordinator

California Licensed On-Call Coordinator

VirtualVocations • Boise, Idaho, United States
4 days ago
Job type
  • Full-time
Job description
Providing concierge-level afterhours and weekend telephone coverage, the full-time California Licensed On-Call Coordinator will manage inbound tickets, deliver exceptional customer service, and maintain accurate records while working remotely. Key responsibilities Manage a variety of inbound tickets and answer live phone calls as needed Deliver exceptional customer service to caregivers and clients through phone and email correspondence Maintain detailed, accurate records of all transactions, interactions, and requests Required qualifications Prior experience in phone-based customer service, particularly handling high call volumes, is preferred Strong computer skills and the ability to learn company software Excellent verbal and written communication skills Ability to maintain composure and professionalism under pressure Demonstrated ability to work independently and as part of a team
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California Licensed On-Call Coordinator • Boise, Idaho, United States

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